new zones?

roamling · 04-01-2010, 15:57

I bought a Adult 7-Day Inner Rail ticket from Rush/Lusk today, price was 26,80â‚¬ on the counter. Three weeks ago I paid â‚¬30,50 for the same type of ticket.

Was there a change of zone?

Mark Gleeson · 04-01-2010, 16:12

No changes

http://www.railusers.ie/passenger_info/fares_matrix.php

Seems you were charged the wrong price previously. That said if you have a ticket marked inner charged at 30.50 looks like you just caught IE on overcharging. Either way you have a claim for a refund from Irish Rail as the customer charter states they will issue the ticket which best meets your needs

Thomas Ralph · 04-01-2010, 16:49

â‚¬30.50 is a short hop ticket; â‚¬26.80 is inner hop.

04-01-2010, 15:57	#1
roamling Member Join Date: Feb 2009 Location: Lusk Posts: 112	new zones? I bought a Adult 7-Day Inner Rail ticket from Rush/Lusk today, price was 26,80â‚¬ on the counter. Three weeks ago I paid â‚¬30,50 for the same type of ticket. Was there a change of zone?

04-01-2010, 16:12	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	No changes http://www.railusers.ie/passenger_info/fares_matrix.php Seems you were charged the wrong price previously. That said if you have a ticket marked inner charged at 30.50 looks like you just caught IE on overcharging. Either way you have a claim for a refund from Irish Rail as the customer charter states they will issue the ticket which best meets your needs __________________ Unhappy with new timetable - let us know Last edited by Mark Gleeson : 04-01-2010 at 16:15.

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04-01-2010, 16:49	#3
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	â‚¬30.50 is a short hop ticket; â‚¬26.80 is inner hop.