Enforcement of Bikes on Trains Rules

Inniskeen · 20-10-2015, 08:47

James summarises well the minor irritants which can combine to make a train a bit of a trial for those not hardened by regular experience.

As regards assisting passengers this is something which is generally done well and with good spirit.

As regards the various PIS systems, they leave a lot to be desired and while platform displays are usually ok when everything is running to schedule they are usually a source of mis-information when most needed.

The real time information on the web site is anything but. For instance last Sunday the the 1747 from Drogheda was almost thirty minutes late departing yet the train was not appearing in the real time enquiry for stations from which the train should already have departed. At Donabate it was being shown as due in five minutes despite not having left Drogheda. The station information was a little better in that it simply showed "Delay".

James Howard · 20-10-2015, 09:22

I thought real-time didn't work at all outside the Dublin area. Or is it enabled on some lines? It should work on the Sligo line since the entire signalling system was replaced only a few years ago but I've never seen real-time info further out than Maynooth.

I'd agree with Inishkeen's assertion that the assistance given to passengers is very good in terms of the personal effort from individual staff members as my dad who has very bad mobility has always had good things to say about Irish Rail. But the organisation could do better particularly in the areas of actually staffing the smaller stations and/or trains and in the Passenger Information Systems.

The Passenger Info seems to have more or less given up on the Sligo line over the last few months. It's 50/50 as to whether it works at all and at one point I was on a train heading towards Dublin watching the distance to the next station actually go up rather than down.

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20-10-2015, 08:47	#1
Inniskeen Really Regular Poster Join Date: Oct 2010 Posts: 951	James summarises well the minor irritants which can combine to make a train a bit of a trial for those not hardened by regular experience. As regards assisting passengers this is something which is generally done well and with good spirit. As regards the various PIS systems, they leave a lot to be desired and while platform displays are usually ok when everything is running to schedule they are usually a source of mis-information when most needed. The real time information on the web site is anything but. For instance last Sunday the the 1747 from Drogheda was almost thirty minutes late departing yet the train was not appearing in the real time enquiry for stations from which the train should already have departed. At Donabate it was being shown as due in five minutes despite not having left Drogheda. The station information was a little better in that it simply showed "Delay".

20-10-2015, 09:22	#2
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	I thought real-time didn't work at all outside the Dublin area. Or is it enabled on some lines? It should work on the Sligo line since the entire signalling system was replaced only a few years ago but I've never seen real-time info further out than Maynooth. I'd agree with Inishkeen's assertion that the assistance given to passengers is very good in terms of the personal effort from individual staff members as my dad who has very bad mobility has always had good things to say about Irish Rail. But the organisation could do better particularly in the areas of actually staffing the smaller stations and/or trains and in the Passenger Information Systems. The Passenger Info seems to have more or less given up on the Sligo line over the last few months. It's 50/50 as to whether it works at all and at one point I was on a train heading towards Dublin watching the distance to the next station actually go up rather than down.