Confusion: Can I get to Ennis with a Limerick ticket?

insidiari · 06-09-2008, 20:51

Thanks for your reply.

I think for the sake of an easy journey on the day (it's for a friend's wedding so I'm going to put prompt and presentable arrival over value for money) I think the best option is to cancel my reservation (even only with an 80% refund) and start from scratch.

In searching for the best alternative booking, however, I have come across something odd. My original booking was 2 return tickets at 26 euros each from Heuston to Limerick. Tickets for Heuston-Ennis were exactly the same price. But, when I tried to implement a gem of info I found on your site by booking from the "Dublin City Centre" instead of Heuston the price jumped to 42.60 per adult. In all respects the journeys are identical apart from the bus/luas connection to Heuston.

It seems it's worth comparing the price of your ticket with and without bus/luas in case they're charging you an extra 16.60 per person for a 5 minute connection.

Mark Gleeson · 06-09-2008, 21:19

The best thing is to ring them and see if the booking can be changed, thats the best option. If you cancel don't bet on a quick refund

From Dublin City Centre the fare should be 28.60 anything else is wrong if the fare from Heuston was 26.00. You have a case for 100% refund not the 80% crap if you booked that option

There is a problem with Irish Rail and the Luas add on, sometimes its calculated correctly sometimes not, we do check up on it and they have fixed a large number of the problems. In fact I think I was the (or one of the) first to ever book a ticket to Dublin City Centre, we got a tip off from inside IE that it was going to be possible

insidiari · 06-09-2008, 21:37

Thanks for all your advice.

I'll be on to them first thing in the morning (well...10am anyway) and try to stick to my guns as far as changing my booking. I'll post back about how I get on.

I shall not attempt to book irish rail again without consulting your website!

Thanks again,
joanne

Thomas Ralph · 06-09-2008, 22:14

Are tickets booked online to Dublin City Centre [a] readable by BÁC ticket readers [b] marked IFS or Luas?

Mark Gleeson · 06-09-2008, 22:41

They are not readable since the mag stripe is never encoded

Those collected at the booking office are clearly marked valid on bus/luas

bearded · 07-09-2008, 09:39

Speaking of Ennis, I recently got a Dublin-Ennis return ticket from the ticket office in Heuston, but after a few days in west Clare I travelled to Galway by bus. I then used my Ennis ticket to return on the Galway-Heuston train. The checker told me that my ticket 'was not valid' but that he would let me away with it, I insisted that it was valid, that I had returned from Claremorris with a Dublin-Galway return in the past, and that a Dublin-Galway ticket is cheaper than a Dublin-Ennis ticket. However he insisted I was in the wrong, that he was doing me a favour, and that I would not be allowed to do so in the future. He also said something about him having no way of knoing if I had used the ticket as Ennis tickets are not always checked at Limerick or something? I said that wasn't my problem...
Felt embarrassed as the conversation was repeated during the secondary ticket check and a nice crowd gathered to listen in.

I was under the impression that such a journey was within the rules though?

Mark Gleeson · 07-09-2008, 09:58

That was perfectly valid if the ticket was a ordinary ticket, day return, 5 day return, monthly return etc

http://www.railusers.ie/resources/IE...riage_2004.pdf

Last page

06-09-2008, 21:19	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The best thing is to ring them and see if the booking can be changed, thats the best option. If you cancel don't bet on a quick refund From Dublin City Centre the fare should be 28.60 anything else is wrong if the fare from Heuston was 26.00. You have a case for 100% refund not the 80% crap if you booked that option There is a problem with Irish Rail and the Luas add on, sometimes its calculated correctly sometimes not, we do check up on it and they have fixed a large number of the problems. In fact I think I was the (or one of the) first to ever book a ticket to Dublin City Centre, we got a tip off from inside IE that it was going to be possible __________________ Unhappy with new timetable - let us know

06-09-2008, 22:41	#5
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	They are not readable since the mag stripe is never encoded Those collected at the booking office are clearly marked valid on bus/luas __________________ Unhappy with new timetable - let us know

07-09-2008, 09:58	#7
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	That was perfectly valid if the ticket was a ordinary ticket, day return, 5 day return, monthly return etc http://www.railusers.ie/resources/IE...riage_2004.pdf Last page __________________ Unhappy with new timetable - let us know

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06-09-2008, 20:51	#1
insidiari New to the board Join Date: Sep 2008 Posts: 3	Thanks for your reply. I think for the sake of an easy journey on the day (it's for a friend's wedding so I'm going to put prompt and presentable arrival over value for money) I think the best option is to cancel my reservation (even only with an 80% refund) and start from scratch. In searching for the best alternative booking, however, I have come across something odd. My original booking was 2 return tickets at 26 euros each from Heuston to Limerick. Tickets for Heuston-Ennis were exactly the same price. But, when I tried to implement a gem of info I found on your site by booking from the "Dublin City Centre" instead of Heuston the price jumped to 42.60 per adult. In all respects the journeys are identical apart from the bus/luas connection to Heuston. It seems it's worth comparing the price of your ticket with and without bus/luas in case they're charging you an extra 16.60 per person for a 5 minute connection.

06-09-2008, 21:37	#3
insidiari New to the board Join Date: Sep 2008 Posts: 3	Thanks for all your advice. I'll be on to them first thing in the morning (well...10am anyway) and try to stick to my guns as far as changing my booking. I'll post back about how I get on. I shall not attempt to book irish rail again without consulting your website! Thanks again, joanne

06-09-2008, 22:14	#4
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	Are tickets booked online to Dublin City Centre [a] readable by BÁC ticket readers [b] marked IFS or Luas?

07-09-2008, 09:39	#6
bearded New to the board Join Date: Apr 2007 Posts: 7	Speaking of Ennis, I recently got a Dublin-Ennis return ticket from the ticket office in Heuston, but after a few days in west Clare I travelled to Galway by bus. I then used my Ennis ticket to return on the Galway-Heuston train. The checker told me that my ticket 'was not valid' but that he would let me away with it, I insisted that it was valid, that I had returned from Claremorris with a Dublin-Galway return in the past, and that a Dublin-Galway ticket is cheaper than a Dublin-Ennis ticket. However he insisted I was in the wrong, that he was doing me a favour, and that I would not be allowed to do so in the future. He also said something about him having no way of knoing if I had used the ticket as Ennis tickets are not always checked at Limerick or something? I said that wasn't my problem... Felt embarrassed as the conversation was repeated during the secondary ticket check and a nice crowd gathered to listen in. I was under the impression that such a journey was within the rules though?