Obnoxious ticket vendor in Maynooth...

Colm Donoghue · 19-05-2008, 17:53

Ah yes exact change only - you just look up the price of the ticket you want on irish rail's website in advance..... oh no wait, that's a big secret they can't be telling.

MrX · 20-05-2008, 10:31

I had one of their ticket vendors shout abuse and chase me down a platform because I gave him a €2 coin that he didn't recognise. It was a coin from Finland and perfectly legal tender, he just didn't recognise it as such.

It was highly embarrassing, I'm not in the habit of trying to pass of fake coins and it was totally uncalled for.

I actually thought he was some kind of psycho who had been hanging around on the station as I couldn't understand what he was shouting at me.

(this wasn't at Maynooth, but I think their vendors really ought to get a good course in basic manners !)

Thomas J Stamp · 20-05-2008, 14:14

Quote:

Originally Posted by MrX

I had one of their ticket vendors shout abuse and chase me down a platform because I gave him a €2 coin that he didn't recognise. It was a coin from Finland and perfectly legal tender, he just didn't recognise it as such.

It was highly embarrassing, I'm not in the habit of trying to pass of fake coins and it was totally uncalled for.

I actually thought he was some kind of psycho who had been hanging around on the station as I couldn't understand what he was shouting at me.

(this wasn't at Maynooth, but I think their vendors really ought to get a good course in basic manners !)

Finland, Finland, Finland... the country where I want to be!!

Mark Gleeson · 20-05-2008, 14:25

The official line is

Irish Rail does not comment on individual staff

I get the feeling if I show up I'll get the full treatment

Thomas J Stamp · 21-05-2008, 10:25

Quote:

Originally Posted by Mark Gleeson

I get the feeling if I show up I'll get the full treatment

I am so tempted... but this is a family site.....

andyl222 · 22-05-2008, 15:07

Well I went to the customer services booth in Connolly today and asked about the limit of coinage accepted per transaction by Irish rail. The girl there said it was 25. I told her I was informed by a member of Irish rail staff in maynooth that the limit was only 10 coins (and that this occured on a sunday morning so was by no means a rush hour situation). She just said the guy 'was probably just being ignorant'.... so she accepts quite openly that members of irish rails staff can be ignorant to members of public, how can any company accept that?

dowlingm · 23-05-2008, 15:19

andy

it's not like she's the guy's manager ffs. She gave you an honest and accurate answer which is more than you'd have gotten from an actual manager - an answer which in fact might have gotten her in trouble if an actual manager heard it since punishing truthful staffers is often felt more productive than punishing idlers and gombeens.

20-05-2008, 10:31	#2
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	I had one of their ticket vendors shout abuse and chase me down a platform because I gave him a €2 coin that he didn't recognise. It was a coin from Finland and perfectly legal tender, he just didn't recognise it as such. It was highly embarrassing, I'm not in the habit of trying to pass of fake coins and it was totally uncalled for. I actually thought he was some kind of psycho who had been hanging around on the station as I couldn't understand what he was shouting at me. (this wasn't at Maynooth, but I think their vendors really ought to get a good course in basic manners !) Last edited by MrX : 20-05-2008 at 10:40.

20-05-2008, 14:25	#4
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The official line is Irish Rail does not comment on individual staff I get the feeling if I show up I'll get the full treatment __________________ Unhappy with new timetable - let us know

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19-05-2008, 17:53	#1
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	Ah yes exact change only - you just look up the price of the ticket you want on irish rail's website in advance..... oh no wait, that's a big secret they can't be telling.

22-05-2008, 15:07	#6
andyl222 Regular Poster Join Date: Mar 2007 Posts: 55	Well I went to the customer services booth in Connolly today and asked about the limit of coinage accepted per transaction by Irish rail. The girl there said it was 25. I told her I was informed by a member of Irish rail staff in maynooth that the limit was only 10 coins (and that this occured on a sunday morning so was by no means a rush hour situation). She just said the guy 'was probably just being ignorant'.... so she accepts quite openly that members of irish rails staff can be ignorant to members of public, how can any company accept that?

23-05-2008, 15:19	#7
dowlingm Really Really Regluar Poster Join Date: Aug 2006 Location: Toronto, Canada Posts: 1,371	andy it's not like she's the guy's manager ffs. She gave you an honest and accurate answer which is more than you'd have gotten from an actual manager - an answer which in fact might have gotten her in trouble if an actual manager heard it since punishing truthful staffers is often felt more productive than punishing idlers and gombeens.