1850 Heuston-Newbridge beware

[plant43]

No apology or announcment. The driver just said that the stop wasn't in the book. The ticket inspector had said to some passengers that it would be stopping in Sallins, but at Newbridge he tried to pass all the blame onto the driver.

In the end the passengers from Sallins were told to go to Platform 2 to get the (late) 1928 service to Heuston and I think this was arranged to stop at Sallins (it normally runs non-stop to Heuston).

Note that the onboard display on this service has never been changed to reflect the extra stop at Sallins.

[Mark Hennessy]

Its beyond a joke, a similar situation exists with the 07:58 from Maynooth to Bray.

Some days it stops at Phoenix Park, other days it doesn't.

How hard can it be to get your timetable correct, and once that is done, how hard is it to stick to it?

[CSL]

What did the board in Heuston say [ or did you get a chance to see it ? ]

[hoopsheff]

If you have a printed copy of the timetable where it says that the train stops in Sallins & a ticket to Sallins then I would think that there is enough evidence to make a complaint to the Gardai stating that IR have held you against your will by not stopping at Sallins. This is a criminal offence and the gardai would be required to investigate it. To me it would be pretty open and shut if you can prove the train didnt stop at sallins !

[Mark Gleeson]

Staff timetable and the printed timetable says it does not stop

There is some class of informal (and very ill advised) arrangement where it does stop in Sallins which in turn delays the 19:00 to Cork

[Fran]

Originally Posted by Mark Gleeson

Staff timetable and the printed timetable says it does not stop

There is some class of informal (and very ill advised) arrangement where it does stop in Sallins which in turn delays the 19:00 to Cork

This is not an "informal" arrangement, I understand it was a late change to the timetable which was agreed thanks to representation by Sallins users regarding the 90 minute gap in evening services. I have used this service a number of time. It was on the board, it is on the printed timetable which I downloaded and the train did stop.

[plant43]

Originally Posted by Fran

This is not an "informal" arrangement, I understand it was a late change to the timetable which was agreed thanks to representation by Sallins users regarding the 90 minute gap in evening services. I have used this service a number of time. It was on the board, it is on the printed timetable which I downloaded and the train did stop.

The printed pdf has been amended in the last few weeks (certainly since this incident occured). Up until then it wasn't listed on the printed pdf, but was listed using the journey planner.

[Mark Hennessy]

Originally Posted by Fran

This is not an "informal" arrangement, I understand it was a late change to the timetable which was agreed thanks to representation by Sallins users regarding the 90 minute gap in evening services. I have used this service a number of time. It was on the board, it is on the printed timetable which I downloaded and the train did stop.

Hi Fran,

Welcome to the forum!

I think the key point to take from Mark's post above is that the stop was agreed in an ad hoc basis which leads to confusion for all passengers especially those who are expecting a stop in Sallins!

The real issue is the 90 minutes gap which Irish Rail had initially planned. This shows the contempt they hold for their regular customers, as it was announced without any consultation with the customers along the route.