posters on reliability

tigger1962 · 30-03-2007, 12:39

I just found the enterprise charter online on translink... I find it quite amusing reading! Especially the last line of the following!!!!
Performance

We have set challenging targets for the Enterprise Service and our performance is independently monitored twice a year.

We will publish the results in the form of leaflets which you can get from main stations, free of charge.

The standards of Enterprise Service which we have set are shown below.

Reliability

* 99.5% of all trains will run as planned.

Being on time

* 90% of trains will arrive within 10 minutes of the published time.

When we advertise a change to the timetable, we will measure our performance against the new
service times. We will tell you about these changes four weeks before the new timetable applies.

We will also produce posters every four weeks to let you know how we are performing against our
reliability and on-time targets. We will display the posters at the six main stations on the route.

Exactly WHERE are these posters? In some locked room in the stations? I have yet to see any reliability posters at two of the stations mentioned!!

Mark Gleeson · 30-03-2007, 12:41

Quote:

Originally Posted by tigger1962

Exactly WHERE are these posters? In some locked room in the stations? I have yet to see any reliability posters at two of the stations mentioned!!

They are in Belfast

tigger1962 · 30-03-2007, 13:46

So much for "we will display the posters at the 6 stations"

30-03-2007, 12:39	#1
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	posters on reliability I just found the enterprise charter online on translink... I find it quite amusing reading! Especially the last line of the following!!!! Performance We have set challenging targets for the Enterprise Service and our performance is independently monitored twice a year. We will publish the results in the form of leaflets which you can get from main stations, free of charge. The standards of Enterprise Service which we have set are shown below. Reliability * 99.5% of all trains will run as planned. Being on time * 90% of trains will arrive within 10 minutes of the published time. When we advertise a change to the timetable, we will measure our performance against the new service times. We will tell you about these changes four weeks before the new timetable applies. We will also produce posters every four weeks to let you know how we are performing against our reliability and on-time targets. We will display the posters at the six main stations on the route. Exactly WHERE are these posters? In some locked room in the stations? I have yet to see any reliability posters at two of the stations mentioned!!

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30-03-2007, 13:46	#3
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	So much for "we will display the posters at the 6 stations"