[20-3-2007] 17:50 Dublin Galway

Mark Gleeson · 21-03-2007, 21:34

Numerous apologies for the late boarding but no reason given. Train rolled in at 17:43 we all piled in or tried to, I found a door which wouldn't open which didn't help

Left 17:55, no reason given for delay off we crawled the whole way to Adamstown, by which point the fact the heating wasn't working became noticable. PA wasn't used either. Things picked up in speed terms then but by then the damage was done

Finally made Newbridge at 18:33, ten minutes down, no reason given and you would think that given IE management where attending a public meeting in Newbridge that evening that they could get it right

portarlington_user · 22-03-2007, 13:01

I get this train nearly every day and it would break your heart. Crawls to Adamstown / Sallins every day and no announcements ever about what the delay is.

Ever since the timetable change in January things have gone way downhill.

2Funki4Wheelz · 22-03-2007, 14:17

I gave up on that a long long time ago and get the 18.05 where you'll get a seat almost always and it runs fairly smoothly. I'd sat on too many 17.55's (as it was) and watched other later trains pull out before us.

Mark Gleeson · 22-03-2007, 14:30

Well a formal compliant is going in, not happy

And the coach door which was locked was on coach 5103, the door did not have a notice on it that it was locked out which is against the rules

Yes I know it won't make any difference but in this case no response == RSC get called

21-03-2007, 21:34	#1
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	[20-3-2007] 17:50 Dublin Galway Numerous apologies for the late boarding but no reason given. Train rolled in at 17:43 we all piled in or tried to, I found a door which wouldn't open which didn't help Left 17:55, no reason given for delay off we crawled the whole way to Adamstown, by which point the fact the heating wasn't working became noticable. PA wasn't used either. Things picked up in speed terms then but by then the damage was done Finally made Newbridge at 18:33, ten minutes down, no reason given and you would think that given IE management where attending a public meeting in Newbridge that evening that they could get it right

22-03-2007, 14:17	#3
2Funki4Wheelz Member Join Date: Oct 2006 Location: Portarlington Posts: 397	I gave up on that a long long time ago and get the 18.05 where you'll get a seat almost always and it runs fairly smoothly. I'd sat on too many 17.55's (as it was) and watched other later trains pull out before us. __________________ Customer Service costs nothing...

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22-03-2007, 13:01	#2
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	I get this train nearly every day and it would break your heart. Crawls to Adamstown / Sallins every day and no announcements ever about what the delay is. Ever since the timetable change in January things have gone way downhill.

22-03-2007, 14:30	#4
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Well a formal compliant is going in, not happy And the coach door which was locked was on coach 5103, the door did not have a notice on it that it was locked out which is against the rules Yes I know it won't make any difference but in this case no response == RSC get called