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Unread 14-03-2007, 11:31   #1
MOH
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Quote:
Originally Posted by Mark Gleeson View Post
Just to remind folks

Anyone who was delayed by more than an hour, even if you missed a connection owing to the delay can apply for a refund


http://www.platform11.org/passenger_...hp#their_fault

Weekly/Monthly/Annual tickets get fraction of the face value back, annual ticket holders will be issued with a docket which is exchangable for cash
Any objections if I post this link on boards.ie's Consumer Issues forum?
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Unread 14-03-2007, 11:41   #2
Mark Gleeson
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Quote:
Originally Posted by MOH View Post
Any objections if I post this link on boards.ie's Consumer Issues forum?
Go right ahead
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Unread 14-03-2007, 12:08   #3
shweeney
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I was on the 1725 Connolly-Gorey - it left on time, and ran on time all the way to greystones - woohoo!

sorry, don't mean to gloat, I've been affected by these f**k-ups in the past, I was just amazed not to be delayed at all yesterday.

so, "a maintenance crew was at the failed train within 40 minutes" - assuming they came from Fairview or Connolly that's not that quick. Do they travel by road or rail?
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Unread 14-03-2007, 12:20   #4
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From Fairview by van. Normally if a DART sits down the driver does a check and can isolate or bypass the defect and continue so the repair crew probably made it out in under 30 minutes after word came through that the fault was serious

I had the misfortune to be on a DART to fail at the exact same location about 2 years ago, took a while but a DART behind us was commandeered and pushed us to Sydney Parade

If the failure had been in Sydney Parade or Booterstown the delays would have been much much less
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