Poor intuitiveness on the Irish Rail website

wwhyte · 26-10-2006, 16:04

Quote:

Originally Posted by Mark Gleeson

For someone to assume that by selecting reservations that they will be quoted a a fare for a suburban journey is unreasonable, it doesn't say fares it says reservations

I think you're being too kind to them. It's reasonable to expect that a transport site tells you basic information about how to use that transport, including the fares.

Mark Gleeson · 26-10-2006, 16:15

We have been promised a any to any fare calculator thing for a number of years now, its still missing, the Luas site had one and it vanished

Most of the information is there its just plain impossible to find, there is a bug in the javascript validation behind the journey planner it seems like only 1 time in 10 that it will pop an error if you try a stupid combination

Urban_Form · 27-10-2006, 17:43

It's just so weird that the irish rail and CIE sites son't acknowledge Dart. I'm just so upset that I'll never get that 10 minutes of my life back wasted looking for Dart fares when it should have taken me 2 minutes at most (and that's accounting for stupidity).

zag · 28-10-2006, 21:31

Mark,

Thanks for that link to the real time Clontarf Road page - *if* this really is realtime (like they have in the ticket office) then gone are my days of leaving the office to walk to the station and missing a train by seconds, only to see that the next peak time train isn't due for over 15 minutes.

This link alone is one of the most usefull pieces of information I have come across on the web in a long time.

Incidentally, I tried looking for other pages like realtimebray, realtimeconnolly, etc, but to no avail. Is there some train fan with a pair of binoculars trained at the platform displays on Clontarf Road, or is there a good reason IE haven't extended the concept ?

Cheers,

z

Mark Gleeson · 28-10-2006, 22:23

Actually I know a guy who has the long lens and camera

It does seem to work from Clontarf, it looks like a demo get the feeling its for the boys in the mess room in Fairview depot, the thing is it updates itself

It could be done for all stations very simple

TomB · 30-10-2006, 16:18

I hate the Irish rail website (and all its bastard children) too.

E.g.: Go to www.dart.ie and type gobbledegook into the 'from' and 'to' boxes, click 'go'
On the next page it'll tell you that the station names weren't recognised and to type correct ones in. Do this and hit Submit...
...and you get a page not found error.

(no, I don't type random stuff into www.irishrail.ie to catch it out -- I was looking for dart journey times from Monkstown - which of course it doesn't recognise and insists you type Salthill - which was how I got the error)

28-10-2006, 21:31	#4
zag Regular Poster Join Date: Oct 2006 Posts: 199	How real time is realtimeclontarf ? Mark, Thanks for that link to the real time Clontarf Road page - if this really is realtime (like they have in the ticket office) then gone are my days of leaving the office to walk to the station and missing a train by seconds, only to see that the next peak time train isn't due for over 15 minutes. This link alone is one of the most usefull pieces of information I have come across on the web in a long time. Incidentally, I tried looking for other pages like realtimebray, realtimeconnolly, etc, but to no avail. Is there some train fan with a pair of binoculars trained at the platform displays on Clontarf Road, or is there a good reason IE haven't extended the concept ? Cheers, z

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26-10-2006, 16:15	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	We have been promised a any to any fare calculator thing for a number of years now, its still missing, the Luas site had one and it vanished Most of the information is there its just plain impossible to find, there is a bug in the javascript validation behind the journey planner it seems like only 1 time in 10 that it will pop an error if you try a stupid combination

27-10-2006, 17:43	#3
Urban_Form New to the board Join Date: Oct 2006 Location: Dublin Posts: 17	It's just so weird that the irish rail and CIE sites son't acknowledge Dart. I'm just so upset that I'll never get that 10 minutes of my life back wasted looking for Dart fares when it should have taken me 2 minutes at most (and that's accounting for stupidity).

28-10-2006, 22:23	#5
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Actually I know a guy who has the long lens and camera It does seem to work from Clontarf, it looks like a demo get the feeling its for the boys in the mess room in Fairview depot, the thing is it updates itself It could be done for all stations very simple

30-10-2006, 16:18	#6
TomB Member Join Date: Dec 2005 Location: Limerick Posts: 207	I hate the Irish rail website (and all its bastard children) too. E.g.: Go to www.dart.ie and type gobbledegook into the 'from' and 'to' boxes, click 'go' On the next page it'll tell you that the station names weren't recognised and to type correct ones in. Do this and hit Submit... ...and you get a page not found error. (no, I don't type random stuff into www.irishrail.ie to catch it out -- I was looking for dart journey times from Monkstown - which of course it doesn't recognise and insists you type Salthill - which was how I got the error)