Thomas the Tank |
26-09-2007 08:22 |
Quote:
Originally Posted by Derek Wheeler
(Post 25212)
Whats new?
Barry Kenny will tell you there was.
|
Can someone tell me if there is a complaints department in the IE head office and if so if it's worth my while writing/calling (what I mean is do they ever actually respond to complaints?).
Am so appalled by how truly sh*t the Docklands service has become that I need to stop moaning here and actually go to the people who are providing the service - and I use that word very very loosely. Two mornings in a row it's been late this week, with not so much as an explanation or an apology. That's two mornings in a row I've been late for work and my boss has "jokily" commented that I should be getting an earlier train! Why should I have to stand on a platform twenty mins earlier than I should hoping that some train, any train will turn up?!! Aaaghhh see, I'm doing it again, venting on a message board!
Will calling the complaints dept (if it exists) make me even more angry...
|