Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Galway - Limerick - Waterford - Rosslare
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Unread 14-02-2013, 11:27   #1
IckyThump
Regular Poster
 
Join Date: Jan 2012
Posts: 43
Default Limerick to Waterford needs to be run by someone else

the only reason this route has no numbers isdue to lack of advertising. simple as that. ive said it a billion times only for it to be falling on deaf ears


Bus eireann's route 55
Limerick (Bus Station) dep.
Dromkeen
Pallas
Oola
Limerick Jctn (Bit & Bridle Pub)
Tipperary (Limerick Road)
Tipperary (Abbey St)
Bansha (Butler’s)
Cahir (Castle St)
Clonmel (Rail Station)
Kilsheelan
Carrick on Suir (Greenside)
Piltown (O’Keeffe’s)
Fiddown
Mooncoin (Kelly’s)
Waterford (Bus Station)

Irish Rails Limerick-Limerick junction, Limerick Junction-Waterford
Limerick
Limerick Junction
Tipp
Cahir
Clonmel
Carrick
Waterford

Bus eireanns service
times
limerick-waterford
0830 0930 1130 1230 1230 1430 1600 1730 2030 (mon-sat)
0825 1130 1430 1600 1840 2040 (sun)

waterford-limerick
0750 0850 1050 1250 1450 1650 1750 2050 (mon-sat)
0850 1050 1450 1650 1830 2030 (sun)

Prices
https://ecommerce.buseireann.ie/asp/...lectTicket.asp
Adult
single : 15.68
day return : 27.55
return : 28.50

Student
single : 13.78
return : 26.60

max number of passengers on each service : 49 (although at peak times a second bus is often used)


irish rails service
times
limerick-waterford
0855 1745 (mon-sat)

waterford-limerick
0720 1625 (mon-sat)


Prices
http://www.railusers.ie/passenger_in...&stage1=Submit
Adult
single : 24.50
day return : 25
return : 33

Student
single : 14.50
return : 20


max number of passengers on each service : 185 (although as a frequent user i can tell you that often any particular service is lucky to have 10-20 people)




now bus eireann are hardly way more competitive than irish rail price wise and since the bus station and train station is at the same place in imerick and not too far from each other in waterford i dont see why the train service is so unsuccesful.

the bus can cater up to 1,421 people a day(plus have a sunday service) without even counting extra busses at busy times. not saying that non peak times are full but they are reasonably.

the train can cater for 740 a day but id be interested to see how many actually use it in a day


it is obvious that someone isnt doing their job

the train stops at every station apart from the limerick-junction section
IckyThump is offline   Reply With Quote
Unread 14-02-2013, 11:37   #2
IckyThump
Regular Poster
 
Join Date: Jan 2012
Posts: 43
Default

i was getting the train from waterford to limerick friday last (8th feb)

i got the 0720 train from plunkett station

at 0900 our train upon approach to limerick junction came to a halt. i wondered why. i looked out the window only to see in the distance a train departing the station for limerick. now while i found onlime that the times from junc. to limerick are at 0838 and 0940 there was on front of me as plan as day a train (even if it was empty) on its way to limerick

i was at the junction until 0950 before we eventually left from limerick

it is this incompetence that i am referring to. how can you wonder why the service is a failed one when it is run by the lazy dublin appeasing few.

the train journeys from limerick to waterford on the train can differ from 2 hours 15 up to 2 hours 55


unprofessional

arrogant

not caring of anyone who isnt travelling to/from dublin
these are the labels that clearly describe irish rail
IckyThump is offline   Reply With Quote
Unread 14-02-2013, 11:46   #3
IckyThump
Regular Poster
 
Join Date: Jan 2012
Posts: 43
Default

46 million was spent in dublin on transport on the dublin bike scheme

there is about a million people in dublin

now im not questioning the funding of this it was a great idea

what i am doing is showing the misspending in this country and the idiotic mindset

the figure equates to about 46 euro per capita

waterford has about 100 thousand people in the caption area the same can be said for limerick, galway, and im sure there are a little larger numbers for cork, midlands etc

what i am saying is that if you where to spend the same money(per capita) and spread it out more then you will upgrade the whole country and not just make an already top class tranport system in dublin better.

if dublin really is in need of upgrading their transport system then the rest of the country is in the third world in terms of its state


why do we need to constantly state that "irish rail have done huge works in ireland. now we have the luas and the eventual dublin south link etc"

as for the leap card..................... pffft

i love when irish rail talk about prices gong up but if yopu keep using your leap card youll get savings

f### all good the leap card is if your one f the other 6 million people in the country that dont live or work in dublin
IckyThump is offline   Reply With Quote
Unread 14-02-2013, 18:39   #4
markpb
Member
 
Join Date: Dec 2005
Posts: 541
Default

Quote:
Originally Posted by IckyThump View Post
46 million was spent in dublin on transport on the dublin bike scheme
I'm not sure where you got €46m from. The grant approved a few days ago was €2.6m. The rest was paid by JCD.
markpb is offline   Reply With Quote
Unread 14-02-2013, 19:48   #5
Jamie2k9
Really Really Regluar Poster
 
Join Date: Jun 2010
Posts: 2,146
Default

Problem at Limerick J is the platform layout and until new platforms are added there are very limited options. Normally its the Waterford train in first and then Limerick however the Limerick one has to depart before Waterford one arrives as that has make connections with Dublin and Cork or would of had to wait a lot longer until the return service to Waterford departs.
Jamie2k9 is offline   Reply With Quote
Unread 15-02-2013, 02:20   #6
Destructix
Really Regular Poster
 
Join Date: Aug 2011
Location: North Tipperary
Posts: 258
Default

Fares on this line were a lot cheaper back in 2011 before Iarnród Éireann brought out these fare matrixs. Despite this line having a lot more passengers than other trains services on the Ballybrophy-Limerick, WRC lines they cut two services last month.
Destructix is offline   Reply With Quote
Unread 12-03-2013, 11:00   #7
IckyThump
Regular Poster
 
Join Date: Jan 2012
Posts: 43
Default

Almost a month to the day now I made these complaints for there to be nothing more than an automayed responsr thanking me for my comments. When are these shower of kids going to grow up and show a bit of proffessionalism towards 20% of yhe customers on this train
IckyThump is offline   Reply With Quote
Unread 12-03-2013, 18:51   #8
James Howard
Really Really Regluar Poster
 
James Howard's Avatar
 
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
Default

I feel your pain. I honestly think that most Irish Rail staff see providing any kind of customer service as a kind of minimum obligation that must be met in order to stop their manager (or TD) complaining. The whole divisional complaints procedure is absolutely mind-boggling. I think it must be a hold-over from the old train companies.

I sent them a suggestion a while ago as a response to a tweet I got about a Mystery tour that sounded nice but was impossible to go on as the first train on the Sligo line on a Sunday doesn't get to Dublin until midday. Anyway, the twitter people answered (they at least seem responsive) with a note saying that my suggestion would be passed on but I never heard anything back on the web form.

I had a similar thing a few years back when they were looking for people to go on a Customer Forum thingy. I thought I might qualify given that I do about 40,000 miles a year on the train but I must have sounded too bolshie as I never heard back from either that or the three followup mails and phone messages I left.

I think that if the train doesn't work for you, your best bet is to find an alternative. Irish Rail don't seem interested in improving anything. In the 8 years I have been commuting my last available bus has gone from 18:30 to 23:00. Meanwhile, the last available train has gone from 18:15 to 19:05 despite ten of millions having been poured into renewing line, signals, rolling stock and level crossings. The last available train to Dublin is now 90 minutes earlier than it was last year.
James Howard is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 21:03.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.