i asked again this morning because there has been no change and all they guy in the ticket office could say is it has been logged.
Surely there has to be some way this can be escalated. I know they are dealing with flooding and a whole manner of other issues right now but believe me when i say the stairs are in darkness and to say you have to "jump" over the pool of water is not an exaggeration.
Almost tempted to phone the health and safety authority and report them.
I might try and take a photo this evening or in the morning.