View Single Post
Unread 20-05-2011, 13:22   #2
Mark Gleeson
Technical Officer
Mark Gleeson's Avatar
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,664

Its still far from an acceptable solution as it requires a staffed booking office and we can be sure that there will be a staff who claim they know nothing

The simplest is a cash refund as the EU requires under EC 1371/2007

It would be fairly trivial for Irish Rail to refund to the credit/debit card used as they can do that if you cancel
Mark Gleeson is offline   Reply With Quote