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Unread 05-11-2009, 18:20   #16
Colm Moore
Local Liaison Officer
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Join Date: Dec 2006
Posts: 5,442

Originally Posted by PLUMB LOCO View Post
You mean the member of staff who used to deal with Fastrack, luggage etc...oh now what was he called ...a guard? I thought RUI favoured the skeletal approach adopted by IE - ATVMs, Eastern European security/toilet cleaners/gardeners to occasionally visit stations. The ostriches are coming home to roost!
I think there is a difference needed to the existing régime which varies from 8 staff standing around the ticket gate to no presence at all (just a the time they are really needed). There should be a constant presence of some staff, preferably on the concourse and platforms, not hidden in the back office or in first class.
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