Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Unread 16-12-2005, 09:36   #1
Mark Gleeson
Technical Officer
Mark Gleeson's Avatar
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,661
Default On train information and the lack thereof, post your experience

One the the longest running Platform 11 issues is that of information while you are on the train. In basic terms this translates to
  • All trains have a sign in front and rear with the correct destination, could be a simple piece of card but the passenger doesn't care once it is clear where the train is going
  • All suburban services either the driver, guard or ticket checker will announce the next station unless an automated system is in place and working

So if you see a suburban or DART train,
  1. With the wrong destination front or rear
  2. With no destination displayed
  3. A train fitted with an electronic display (inside or outside) which isn't working
  4. The computer driven announcement tells you the wrong or out of date information such as the wrong station or doesn't announce the station.
  5. You can't hear the announcement or the electronic display is full of funny characters
  6. Where you can't find a full route map

Post it here, we need the date, time and the service operated, one of the coach numbers would be handy (but is not essential) as then we could prove that its not just one specifc train but a fleet wide problem.

Iarnrod Eireann have a simply shocking record in this area. Complaints with respect to once specifc incident yield little as Iarnrod Eireann use the "once off" excuse when we all know the problem is endemic. We need to build up a body of evidence. Its not just IE the Luas is known to be temperamental as well but to a much lesser extent

Last edited by Mark Gleeson : 17-12-2005 at 20:29.
Mark Gleeson is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT. The time now is 04:12.

Powered by vBulletin
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.