Leap cards for Edgeworthstown

JohnnyBoy · 27-01-2016, 13:12

So, I'm back on the train again (don't ask) and I've bought a monthly ticket through the taxsaver scheme in work. What's arrived is a leap card. All well and good but the leap card website (which is woefully out of date) says that you have to tag on and off or you're liable to a fine. So what's the problem? There's no validator in Edgeworthstown (or anywhere past Maynooth from what I can tell). So does this tag on/tag off routine apply to point to point cards? Be great if somebody here could tell me because Iarnrod have proved to be as useless as usual.

berneyarms · 27-01-2016, 13:55

Quote:

Originally Posted by JohnnyBoy

So, I'm back on the train again (don't ask) and I've bought a monthly ticket through the taxsaver scheme in work. What's arrived is a leap card. All well and good but the leap card website (which is woefully out of date) says that you have to tag on and off or you're liable to a fine. So what's the problem? There's no validator in Edgeworthstown (or anywhere past Maynooth from what I can tell). So does this tag on/tag off routine apply to point to point cards? Be great if somebody here could tell me because Iarnrod have proved to be as useless as usual.

Presumably you're travelling to/from Connolly or one of the city centre stations?

In that case you just validate the card when using the barriers at that station.

No action is needed at Edgeworthstown.

JohnnyBoy · 27-01-2016, 13:58

Thanks Berneyarms!

James Shields · 27-01-2016, 15:35

As far as I know, with a point-to-point ticket you're valid to travel on the specified route. However, the first time I used my point-to-point Leap card from Drogheda, the barrier was acting up and the guy just let me through. I was confronted by a ticket inspector on that very journey, and as I hadn't tagged on, the ticket didn't show up on the RPU's scanner.

James

James Howard · 27-01-2016, 15:36

I've been doing exactly that from Edgeworthstown since my card changed last August without any bother. I've only been asked for a ticket once in the last 5 years and that was just because the ticket collector was dead chuffed with his new Leap card reader and wanted to show me how it worked.

JohnnyBoy · 01-02-2016, 10:37

Kinda sad that I had to ask here (and some colleagues) to get that information. Asked in Edgeworthstown, Connolly (at the information desk no less) and Longford.

The answers were (in order):

1): Leap card?
2): Call taxsaver (sersiously, the only way that guy could have been any more disinterested in helping me would have been if he'd been asleep).
3): Incorrect information (it was my wife who enquired in Longford so it's second hand and they did at least have some clue and try to help)

Dublin13 · 01-02-2016, 10:47

To be fair to that guy though, he's far from the only one with an attitude like that.

James Howard · 01-02-2016, 12:43

I tend to find that the smaller the station, the sounder the staff. The guys in Edgeworthstown are generally relatively helpful. In the bigger stations, staff seem to end up spending most of their time chatting with each other and I presume having a good moan about the state of the company.

The staff in Edgeworthstown won't have had any training on leap card and will almost certainly never have actually used one. If they were lucky, there might have been an article in a company newsletter, but you can be fairly sure that if they know nothing about it, it probably isn't their fault.

As for Longford, I remember trying to buy a Sail Rail ticket there once, and they were so unhelpful and useless that I abandoned the whole thing after 20 minutes and just bought it over the phone.

JohnnyBoy · 01-02-2016, 15:26

In fairness to the guy in Edgeworthstown, he wasn't being unhelpful, he just didn't know (probably never had to deal with them).
If the information on the web regarding leap cards was up to date, I wouldn't have had to ask anybody.

27-01-2016, 13:12	#1
JohnnyBoy New to the board Join Date: Oct 2013 Posts: 27	Leap cards for Edgeworthstown So, I'm back on the train again (don't ask) and I've bought a monthly ticket through the taxsaver scheme in work. What's arrived is a leap card. All well and good but the leap card website (which is woefully out of date) says that you have to tag on and off or you're liable to a fine. So what's the problem? There's no validator in Edgeworthstown (or anywhere past Maynooth from what I can tell). So does this tag on/tag off routine apply to point to point cards? Be great if somebody here could tell me because Iarnrod have proved to be as useless as usual.

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27-01-2016, 13:58	#3
JohnnyBoy New to the board Join Date: Oct 2013 Posts: 27	Thanks Berneyarms!

27-01-2016, 15:35	#4
James Shields Member Join Date: Dec 2005 Location: Drogheda, Ireland Posts: 1,275	As far as I know, with a point-to-point ticket you're valid to travel on the specified route. However, the first time I used my point-to-point Leap card from Drogheda, the barrier was acting up and the guy just let me through. I was confronted by a ticket inspector on that very journey, and as I hadn't tagged on, the ticket didn't show up on the RPU's scanner. James

27-01-2016, 15:36	#5
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	I've been doing exactly that from Edgeworthstown since my card changed last August without any bother. I've only been asked for a ticket once in the last 5 years and that was just because the ticket collector was dead chuffed with his new Leap card reader and wanted to show me how it worked.

01-02-2016, 10:37	#6
JohnnyBoy New to the board Join Date: Oct 2013 Posts: 27	Kinda sad that I had to ask here (and some colleagues) to get that information. Asked in Edgeworthstown, Connolly (at the information desk no less) and Longford. The answers were (in order): 1): Leap card? 2): Call taxsaver (sersiously, the only way that guy could have been any more disinterested in helping me would have been if he'd been asleep). 3): Incorrect information (it was my wife who enquired in Longford so it's second hand and they did at least have some clue and try to help)

01-02-2016, 10:47	#7
Dublin13 Regular Poster Join Date: Dec 2015 Posts: 130	To be fair to that guy though, he's far from the only one with an attitude like that.

01-02-2016, 12:43	#8
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	I tend to find that the smaller the station, the sounder the staff. The guys in Edgeworthstown are generally relatively helpful. In the bigger stations, staff seem to end up spending most of their time chatting with each other and I presume having a good moan about the state of the company. The staff in Edgeworthstown won't have had any training on leap card and will almost certainly never have actually used one. If they were lucky, there might have been an article in a company newsletter, but you can be fairly sure that if they know nothing about it, it probably isn't their fault. As for Longford, I remember trying to buy a Sail Rail ticket there once, and they were so unhelpful and useless that I abandoned the whole thing after 20 minutes and just bought it over the phone.

01-02-2016, 15:26	#9
JohnnyBoy New to the board Join Date: Oct 2013 Posts: 27	In fairness to the guy in Edgeworthstown, he wasn't being unhelpful, he just didn't know (probably never had to deal with them). If the information on the web regarding leap cards was up to date, I wouldn't have had to ask anybody.