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Unread 24-06-2013, 15:14   #1
jacko
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Default Ticket Barriers at Kent

Given that ticket barriers have been installed at Kent (not yet in service) - can we assume that TVM's will be installed at Cobh, Rushbrooke, Carrigaloe, Fota & Glounthaune (there is already one at Little Island)

Without TVM's it makes the barriers a nonsense !
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Unread 24-06-2013, 17:01   #2
Thomas Ralph
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Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.
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Unread 24-06-2013, 17:08   #3
jacko
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Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.
OK - so at present there is no TVM at Rushbrooke. 30/40 people board there on most morning peak trains. Without access to a tvm, how are they going to be in possession of a ticket to exit at Kent?
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Unread 28-06-2013, 17:44   #4
Thomas Ralph
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They'll buy one on the train if there is a ticket checker, or from an attendant on the gateline if not. Without the gates they would travel free.
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Unread 30-06-2013, 08:41   #5
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Update - all the stations apart from Fota have had work done over the past week that has the appearance of TVM installation
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Unread 11-07-2013, 12:03   #6
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Discussion on Thurles station can continue in this thread.
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Unread 11-07-2013, 12:10   #7
comcor
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I assume very few people start their journey at Fota and that the vast majority of people who board there are using the return portion of a ticket issued elsewhere.

Are we likely to see barriers installed at other stations in the Cork Commuter network?

I would have thought that it would make sense in Cobh at minimum.
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Unread 09-09-2013, 12:02   #8
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all the TVM's at stations on the line are now installed but no sign of the barriers coming into service at Kent
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Unread 16-09-2013, 17:07   #9
Jamie2k9
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Barriers were in operation today.
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Unread 18-09-2013, 13:35   #10
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Barriers were in operation today.
saw that !

ONLY IN IRELAND -

Barriers are fully operational at Kent but the new TVM's at each station on the Cobh line remain sealed so approx 50 people got on the 8.30 ex cobh at Rushbrooke only to have to queue at Kent to procure a ticket and exit the barriers
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Unread 18-09-2013, 14:39   #11
Mark Gleeson
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And how many of those would not have paid if the barriers were not there?
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Unread 18-09-2013, 15:06   #12
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And how many of those would not have paid if the barriers were not there?
true Mark, but the TVM is installed at Rushbrooke - it just has a shutter(anti theft) around it preventing access

Surely IR could have rolled out the barriers and the TVM's on the one day !
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Unread 23-09-2013, 08:44   #13
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week 2 of the barriers at Kent and we have the following farce

- TVM's still sealed on Cork/Cobh line

- 30+ passengers walk past sealed TVM at Rushbrooke and board 9.00 Cobh/Cork

- 2 revenue protection staff on board proceed to spend the rest of journey writting out tickets for the customers

- at end of journey, all the passengers have to queue up and show hand written tickets beside barriers as they cannot exit normally !

Totally inefficient utilisation of resources
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Unread 23-09-2013, 08:59   #14
Mark Gleeson
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There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.
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Unread 23-09-2013, 11:16   #15
James Howard
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Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.
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Unread 23-09-2013, 11:42   #16
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Quote:
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Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.
but the TVM's are inside them !
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Unread 26-09-2013, 18:29   #17
Thomas Ralph
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Quote:
Originally Posted by Mark Gleeson View Post
There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.
Surely they could issue Crouzets to the on-train staff which can issue magnetic encoded tickets though?
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Unread 10-10-2013, 12:55   #18
jacko
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the roller shutters have finally come up and the TVM's are all operating on the line !!
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Unread 17-10-2013, 20:08   #19
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The barriers are very slow to open, causes a bit of a queue, I was expecting the swift working ones, like on the London Underground!

Any news on today's incident in Little Island? I hope the person involved is OK, although I suspect they may not be.
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Unread 18-10-2013, 08:35   #20
Mark Gleeson
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All I know is Cork revenue is up significantly since the barriers appeared

The gates work fine, simple rules

1. Insert the ticket
2. Remove the ticket
3. Do not move forward until you have removed the ticket
4. If following someone as soon as the gate opens from them insert your ticket

Follow these steps and the gate will stay open and you can get a very smooth flow of passengers

It works in London as 90+% are using smartcards. LEAP will be deployed in Cork just waiting on the exact timelines
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