Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > General Irish Rail Discussion
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 09-08-2012, 16:41   #1
Jamie2k9
Really Really Regluar Poster
 
Join Date: Jun 2010
Posts: 2,146
Default Online Booking at Stations with no TMV/Office

Irish Rail are now allowing passengers to travel on there email confirmation from stations that there is no ticket office of TMV. Is this nationwide or just at Thomastown.
Jamie2k9 is offline   Reply With Quote
Unread 09-08-2012, 21:50   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

This is unofficial policy for specific stations only

Passenger must collect ticket later if making change en route
Mark Gleeson is offline   Reply With Quote
Unread 10-08-2012, 07:38   #3
James Howard
Really Really Regluar Poster
 
James Howard's Avatar
 
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
Default

Groan. Will they ever learn?

How can something implemented on a website be unofficial policy?
James Howard is offline   Reply With Quote
Unread 10-08-2012, 11:17   #4
doherty jack
Regular Poster
 
Join Date: Feb 2012
Location: Roscrea
Posts: 89
Default

from all Nenagh line stations can now book online too ! they email you the ticket and when you get to your destination eg.heuston they print you a proper ticket then!
doherty jack is offline   Reply With Quote
Unread 10-08-2012, 13:14   #5
Traincustomer
Member
 
Join Date: Dec 2008
Location: ar an traein
Posts: 600
Default

I see that online booking is now possible for a journey starting at both of the Rosslare stations. In the absence of any note on the website about this though I'd echo James' sentiments above and would be rather reluctant to either use or recommend this (much as I'd be keen to save the few €uro)

Appreciating the point about it being unofficial policy is it not possible in the interests of clarity and avoidance of potential misunderstandings for a note along the following lines to be stated:

"If you purchase ticket(s) online for a station where no ticket collection facility is available (i.e. your station is not included in the drop down list) you must print and carry your ticket confirmation with you and collect your ticket at the first available opportunity (destination/interchange station)."

Like the vast majority of passengers I merely seek a stated assurance that if I buy an online ticket and am unable to collect it (due to an absence of collection facilities) that I'm not going to encounter problems through no fault of my own.
Traincustomer is offline   Reply With Quote
Unread 12-08-2012, 13:48   #6
doherty jack
Regular Poster
 
Join Date: Feb 2012
Location: Roscrea
Posts: 89
Default

they havent installed it properly !! you still cant book from stations with no collection facillity !!
doherty jack is offline   Reply With Quote
Unread 12-08-2012, 17:37   #7
Traincustomer
Member
 
Join Date: Dec 2008
Location: ar an traein
Posts: 600
Default

Well, it's allowing me through to step 4 of the booking process for a Rosslare-Dublin booking...

All in all it's a good move that the company are doing this.
Traincustomer is offline   Reply With Quote
Unread 12-08-2012, 18:04   #8
doherty jack
Regular Poster
 
Join Date: Feb 2012
Location: Roscrea
Posts: 89
Default

really ?

for Birdhill, cloughjordan & Roscrea , you cant get past stage 4 , was rosslare on list ? or has email ticketing come into place
doherty jack is offline   Reply With Quote
Unread 12-08-2012, 22:26   #9
Jamie2k9
Really Really Regluar Poster
 
Join Date: Jun 2010
Posts: 2,146
Default

Quote:
really ?

for Birdhill, cloughjordan & Roscrea , you cant get past stage 4 , was rosslare on list ? or has email ticketing come into place
Don't take this the worng way but is there any point in opening reservatiosn for these stops as I don't see a benefit as with around 5 passengers why bother?
Jamie2k9 is offline   Reply With Quote
Unread 13-08-2012, 09:26   #10
doherty jack
Regular Poster
 
Join Date: Feb 2012
Location: Roscrea
Posts: 89
Default

Quote:
Originally Posted by Jamie2k9 View Post
Don't take this the worng way but is there any point in opening reservatiosn for these stops as I don't see a benefit as with around 5 passengers why bother?

jamie , if you want to improve passenger numbers you make thevservice better ! IE are stuck with this line , they dont want to make the already scare rail network smaller , there is alot of political will behind this railway .....

this is a great step for nenagh line passengers , the bewnefit is to improve numbers!
doherty jack is offline   Reply With Quote
Unread 13-08-2012, 17:17   #11
neoncircles
Member
 
Join Date: Jul 2009
Location: Limerick
Posts: 87
Default

Quote:
Originally Posted by doherty jack View Post
jamie , if you want to improve passenger numbers you make thevservice better ! IE are stuck with this line , they dont want to make the already scare rail network smaller , there is alot of political will behind this railway .....

this is a great step for nenagh line passengers , the bewnefit is to improve numbers!
You're disillusioned if you think this is the case...
neoncircles is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 12:23.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.