Ticket Barriers at Kent

jacko · 24-06-2013, 15:14

Given that ticket barriers have been installed at Kent (not yet in service) - can we assume that TVM's will be installed at Cobh, Rushbrooke, Carrigaloe, Fota & Glounthaune (there is already one at Little Island)

Without TVM's it makes the barriers a nonsense !

Thomas Ralph · 24-06-2013, 17:01

Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.

jacko · 24-06-2013, 17:08

Quote:

Originally Posted by Thomas Ralph

Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.

OK - so at present there is no TVM at Rushbrooke. 30/40 people board there on most morning peak trains. Without access to a tvm, how are they going to be in possession of a ticket to exit at Kent?

Thomas Ralph · 28-06-2013, 17:44

They'll buy one on the train if there is a ticket checker, or from an attendant on the gateline if not. Without the gates they would travel free.

jacko · 30-06-2013, 08:41

Update - all the stations apart from Fota have had work done over the past week that has the appearance of TVM installation

Thomas Ralph · 11-07-2013, 12:03

Discussion on Thurles station can continue in this thread.

comcor · 11-07-2013, 12:10

I assume very few people start their journey at Fota and that the vast majority of people who board there are using the return portion of a ticket issued elsewhere.

Are we likely to see barriers installed at other stations in the Cork Commuter network?

I would have thought that it would make sense in Cobh at minimum.

jacko · 09-09-2013, 12:02

all the TVM's at stations on the line are now installed but no sign of the barriers coming into service at Kent

Jamie2k9 · 16-09-2013, 17:07

Barriers were in operation today.

jacko · 18-09-2013, 13:35

Quote:

Originally Posted by Jamie2k9

Barriers were in operation today.

saw that !

ONLY IN IRELAND -

Barriers are fully operational at Kent but the new TVM's at each station on the Cobh line remain sealed so approx 50 people got on the 8.30 ex cobh at Rushbrooke only to have to queue at Kent to procure a ticket and exit the barriers

Mark Gleeson · 18-09-2013, 14:39

And how many of those would not have paid if the barriers were not there?

jacko · 18-09-2013, 15:06

Quote:

Originally Posted by Mark Gleeson

And how many of those would not have paid if the barriers were not there?

true Mark, but the TVM is installed at Rushbrooke - it just has a shutter(anti theft) around it preventing access

Surely IR could have rolled out the barriers and the TVM's on the one day !

jacko · 23-09-2013, 08:44

week 2 of the barriers at Kent and we have the following farce

- TVM's still sealed on Cork/Cobh line

- 30+ passengers walk past sealed TVM at Rushbrooke and board 9.00 Cobh/Cork

- 2 revenue protection staff on board proceed to spend the rest of journey writting out tickets for the customers

- at end of journey, all the passengers have to queue up and show hand written tickets beside barriers as they cannot exit normally !

Totally inefficient utilisation of resources

Mark Gleeson · 23-09-2013, 08:59

There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.

James Howard · 23-09-2013, 11:16

Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.

jacko · 23-09-2013, 11:42

Quote:

Originally Posted by James Howard

Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.

but the TVM's are inside them !

Thomas Ralph · 26-09-2013, 18:29

Quote:

Originally Posted by Mark Gleeson

There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.

Surely they could issue Crouzets to the on-train staff which can issue magnetic encoded tickets though?

jacko · 10-10-2013, 12:55

the roller shutters have finally come up and the TVM's are all operating on the line !!

SeanT · 17-10-2013, 20:08

The barriers are very slow to open, causes a bit of a queue, I was expecting the swift working ones, like on the London Underground!

Any news on today's incident in Little Island? I hope the person involved is OK, although I suspect they may not be.

Mark Gleeson · 18-10-2013, 08:35

All I know is Cork revenue is up significantly since the barriers appeared

The gates work fine, simple rules

1. Insert the ticket
2. Remove the ticket
3. Do not move forward until you have removed the ticket
4. If following someone as soon as the gate opens from them insert your ticket

Follow these steps and the gate will stay open and you can get a very smooth flow of passengers

It works in London as 90+% are using smartcards. LEAP will be deployed in Cork just waiting on the exact timelines

24-06-2013, 15:14	#1
jacko Regular Poster Join Date: Jul 2009 Posts: 137	Ticket Barriers at Kent Given that ticket barriers have been installed at Kent (not yet in service) - can we assume that TVM's will be installed at Cobh, Rushbrooke, Carrigaloe, Fota & Glounthaune (there is already one at Little Island) Without TVM's it makes the barriers a nonsense !

18-09-2013, 14:39	#11
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	And how many of those would not have paid if the barriers were not there? __________________ Unhappy with new timetable - let us know

23-09-2013, 08:59	#14
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh. __________________ Unhappy with new timetable - let us know

18-10-2013, 08:35	#20
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	All I know is Cork revenue is up significantly since the barriers appeared The gates work fine, simple rules 1. Insert the ticket 2. Remove the ticket 3. Do not move forward until you have removed the ticket 4. If following someone as soon as the gate opens from them insert your ticket Follow these steps and the gate will stay open and you can get a very smooth flow of passengers It works in London as 90+% are using smartcards. LEAP will be deployed in Cork just waiting on the exact timelines __________________ Unhappy with new timetable - let us know

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24-06-2013, 17:01	#2
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.

28-06-2013, 17:44	#4
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	They'll buy one on the train if there is a ticket checker, or from an attendant on the gateline if not. Without the gates they would travel free.

30-06-2013, 08:41	#5
jacko Regular Poster Join Date: Jul 2009 Posts: 137	Update - all the stations apart from Fota have had work done over the past week that has the appearance of TVM installation

11-07-2013, 12:03	#6
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	Discussion on Thurles station can continue in this thread.

11-07-2013, 12:10	#7
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	I assume very few people start their journey at Fota and that the vast majority of people who board there are using the return portion of a ticket issued elsewhere. Are we likely to see barriers installed at other stations in the Cork Commuter network? I would have thought that it would make sense in Cobh at minimum.

09-09-2013, 12:02	#8
jacko Regular Poster Join Date: Jul 2009 Posts: 137	all the TVM's at stations on the line are now installed but no sign of the barriers coming into service at Kent

16-09-2013, 17:07	#9
Jamie2k9 Really Really Regluar Poster Join Date: Jun 2010 Posts: 2,146	Barriers were in operation today.

23-09-2013, 08:44	#13
jacko Regular Poster Join Date: Jul 2009 Posts: 137	week 2 of the barriers at Kent and we have the following farce - TVM's still sealed on Cork/Cobh line - 30+ passengers walk past sealed TVM at Rushbrooke and board 9.00 Cobh/Cork - 2 revenue protection staff on board proceed to spend the rest of journey writting out tickets for the customers - at end of journey, all the passengers have to queue up and show hand written tickets beside barriers as they cannot exit normally ! Totally inefficient utilisation of resources

23-09-2013, 11:16	#15
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.

10-10-2013, 12:55	#18
jacko Regular Poster Join Date: Jul 2009 Posts: 137	the roller shutters have finally come up and the TVM's are all operating on the line !!

17-10-2013, 20:08	#19
SeanT New to the board Join Date: Jul 2013 Posts: 5	The barriers are very slow to open, causes a bit of a queue, I was expecting the swift working ones, like on the London Underground! Any news on today's incident in Little Island? I hope the person involved is OK, although I suspect they may not be.