Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 03-02-2006, 01:03   #81
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Thursday 2-2-2006

18:45 Heuston Newbridge
And we got well blank, no PIS no auto announcements. Its a really bad show from IE, there was a manual PA and it was a bit hard to hear

But to the credit of the driver or ticket checker we where told that the train was to pull into the main Cork platform instead of the turnback, no idea why but I've never seen a train empty so fast ever

We where told we where late while waiting due to classic late arrival they could have told us why since they clearly

And yes I saw the CDE set today and the displays read Cork

Last edited by Mark Gleeson : 03-02-2006 at 09:27.
Mark Gleeson is offline   Reply With Quote
Unread 04-02-2006, 18:26   #82
ssi_interlocking
New to the board
 
Join Date: Feb 2006
Location: Drogheda
Posts: 1
Unhappy Customer Information Displays on Platforms

I've heard that for the Customer Information Displays on the platforms to work on they must be connected to the Main Signalling Control Computer in Connolly. Currently Greystones, Drogheda, Dundalk and the Maynooth Line are not connected to this main signalling computer in Connolly CTC and are instead controlled locally.
I've also heard that due to manning levels and technical issues in CTC Connolly, the displays at these locations will probably not be connected to the main computer and thence the Info Displays until the Suburban re-signalling is completed (DASH Phase 2). So it will be at least a couple of more years before these displays will work properly.
ssi_interlocking is offline   Reply With Quote
Unread 06-02-2006, 19:38   #83
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Monday 6-2-2006

17:15 Bray Malahide
Rear coach not displaying destination (8319)

17:25 Bray Howth
Not a information issue per say but the vandals had smashed a window on the 5th coach (8137 me thinks) All cordoned off and train remained in service

17:25 Howth Bray
PIS system working maps and internal display) but unable to make Next Station X pa. Side displays also not working (8638)
Mark Gleeson is offline   Reply With Quote
Unread 07-02-2006, 09:04   #84
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Tuesday 7-2-2006

7:57 Maynooth Bray
Showing Drogheda as destination
No PIS inside or outside
29x27 + 29x11
Mark Gleeson is offline   Reply With Quote
Unread 07-02-2006, 16:43   #85
Kildare Commuter
New to the board
 
Join Date: Dec 2005
Posts: 29
Default

I've attached the picture from this morning's (07 Feb 2006) 0645 Kildare to Heuston. Due to the limitations of my camera phone and the size restrictions, you may not believe it but it is Kildare!!!!
Attached Images
File Type: jpg Kildare_1.jpg (21.9 KB, 2041 views)
Kildare Commuter is offline   Reply With Quote
Unread 07-02-2006, 16:54   #86
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Mark Gleeson is offline   Reply With Quote
Unread 07-02-2006, 19:21   #87
submarine
New to the board
 
Join Date: Jan 2006
Location: Dun Laoghaire, Co. Dublin
Posts: 7
Default

30th January,2006

Gorey - Maynooth 15.15 ex Greystones. 2801/02/09/10/11/12 - No internal PIS working. Good train crew announcements. Greystones station boards not working.
submarine is offline   Reply With Quote
Unread 08-02-2006, 10:23   #88
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Wednesday 8-2-2006

8:05 Greystones Howth
No displays working in coaches 8204, 8601 and 8501
Train insisted on having CCTV fitted when none is
The PA kept saying the train ran non stop from Connolly to Howth Junction when it doesn't

17:50 Pearse Drogheda
External PIS switched on then dies about 2 seconds later
29x12/13

17:25 Howth Bray
While the internal displays and maps where working fine the destination station announcement was made twice and the next staiton PA sometime happened sometimes not. Of course the classic next station <blank> for Sydney Parade
8635/36/24/23

17:40 Bray Malahide
Showing Bray on rear as destination

19:04 Bray Howth
No destination shown rear coach 8404

19:09 Bray Malahide
Oh dear this train got very confused and announced
Glasthule and Sandycove for Blackrock
Dun Loaghaire for Booterstown
etc

18:55 Malahide Bray
19:16 Malahide Bray
Both trains where showing Malahide as the destination on the rear coach

22:30 Pearse Maynooth
External information panels switched on for about 2 seconds and died yet again
29x15

21:59 Bray Howth
No destination shown on rear coach

Last edited by Mark Gleeson : 20-06-2006 at 14:46.
Mark Gleeson is offline   Reply With Quote
Unread 10-02-2006, 01:07   #89
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Date doesn't matter

18:45 Hesuton Newbridge
No destination or side information panels no on train display and no auto announcements

Hang on

All 29000 operated services from December 12th between Kildare and Heuston (bar one) have not shown the correct destinationor any destination at all. No side information panels no on train display and no auto announcements have every occured

muppets, I even told the manager in charge this was going to happen but do IE care ?
Mark Gleeson is offline   Reply With Quote
Unread 10-02-2006, 19:20   #90
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Friday 10-2-2006

17:15 Bray Malahide
Rear 4 coaches hadn't go side displays working

17:25 Howth Bray
Showing Howth as destination
PIS system on the blink, destination Bray working but next station pa not made. External displays not working either
8638/37/15/16

17:40 Bray Malahide
PIS and maps stuck displaying Shankill

17:50 Pearse Dundalk
No side or rear destination displays
Mark Gleeson is offline   Reply With Quote
Unread 13-02-2006, 18:36   #91
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Saturday 11-2-2006

14:16 Howth Greystones
Showing Howth as destination on rear

16:25 Howth Bray
Unit 8638/37 not announcing the next station but no problem announcing This train is for Greystones

16:15 Bray Malahide
Showing Bray as destination on rear (8606)
Mark Gleeson is offline   Reply With Quote
Unread 13-02-2006, 18:40   #92
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Monday 13-2-2006

17:50 Pearse Dundalk
External PIS system switched on then died about 2 seconds later
Units 29x05/08

17:15 Bray Malahide
Showing Bray as destination on rear coach (8606)

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray

19:05 Howth Greystones
Showing Howth as destination on rear coach

21:48 Bray Malahide
Showing Bray as destination on rear coach (8332)

22:22 Pearse Dundalk
External information panels switched on for about 2 seconds and died yet again
29x09+28

22:30 Pearse Maynooth
External information panels did not switch on

Last edited by Mark Gleeson : 14-02-2006 at 14:53.
Mark Gleeson is offline   Reply With Quote
Unread 15-02-2006, 18:58   #93
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Tuesday 14-2-2006

14:12 Goery Maynooth
No PIS working
Showing Rosslare as destaintion on front and no destination on rear

15:10 Howth Bray
Side panels on rear 4 coaches not working

15:16 Howth Bray
Showing Howth as destination on rear coach

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray, coach 8638 again
Mark Gleeson is offline   Reply With Quote
Unread 15-02-2006, 19:01   #94
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Wednesday 15-2-2006

11:35 Connolly Gorey
Showing "Arklow" as destination front and rear

11:02 Howth Bray
Showing Howth as destination on rear coach (8612)

17:25 Howth Bray
PIS system displays not working in lead coach 8626
The usual Next Station <silence> for Sydney Parade

Last edited by Mark Gleeson : 16-02-2006 at 08:14.
Mark Gleeson is offline   Reply With Quote
Unread 17-02-2006, 08:12   #95
Kildare Commuter
New to the board
 
Join Date: Dec 2005
Posts: 29
Default

The full PIS was operating on the 0645 Kildare-Heuston this morning, didn't even get mixed up! (29107-29407)
Kildare Commuter is offline   Reply With Quote
Unread 17-02-2006, 09:37   #96
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Its taken 3 and a half months to just a get a test train in service

This issue was brought to the attention of the manager in charge in October, the fact that the PIS system was flakey and would almost certainly not work

This was followed a by a letter in December and now in February we are told there is a trial version of updated software on test. I cannot understand why IE didn't bother to record the audio clips for every single station in one go, its just a case of loading the train computer with the timetable, it should work for every route from day one without question, its a small network

Unacceptable, in fact this would be illegal in the UK..... But it does show that armed with details we can get a result of sort

Last edited by Mark Gleeson : 17-02-2006 at 09:41.
Mark Gleeson is offline   Reply With Quote
Unread 18-02-2006, 21:16   #97
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Thursday 16-2-2006

17:25 Howth Bray
PIS system not announcing the next station
External displays not working
Mark Gleeson is offline   Reply With Quote
Unread 18-02-2006, 21:17   #98
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Friday 17-2-2006

17:25 Bray Malahide
Showing Bray as the destination on the rear coach (8626)
Mark Gleeson is offline   Reply With Quote
Unread 18-02-2006, 21:20   #99
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Saturday 18-2-2006

10:15 Howth Bray
Showing Howth as destination on rear coach

10:38 Malahide Greystones
No external PIS working (8637/38)

10:30 Bray Howth
Showing Bray as destination on rear coach

10:45 Howth Bray
Showing Howth as destination on rear coach (8615)

19:42 Bray Howth
Showing Bray as destination on rear coach

19:25 Howth Bray
PIS system not announcing the next station
External displays not working
Mark Gleeson is offline   Reply With Quote
Unread 20-02-2006, 11:21   #100
Donal Quinn
Member
 
Join Date: Dec 2005
Posts: 267
Default sun 19th feb

~1300 connolly to bray (terminated there)
PIS got stuck at glenageary - electronic sign said every station from then on was glenageary...
announcments became "the next station is _____"

quite funny - even the kids on the train worked out that dalkey is not glenageary - maybe they should run it

17:50 greystones - howth? no announcements and the LED map display stayed fully lit
Donal Quinn is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 11:17.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.