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Unread 06-10-2017, 18:02   #1
Hoff1
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Default Seat reservation

I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?
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Unread 06-10-2017, 22:02   #2
Mark Gleeson
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In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible
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Unread 06-10-2017, 22:39   #3
Jamie2k9
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Quote:
Originally Posted by Mark Gleeson View Post
In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible
Well saying the doors were blocked isn't good enough for a refund, the seat may well of been available.

If I was IE would be looking into the claim and not taking the easy way out and just giving the refund.

Quote:
I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?
Did you not tray to pass them?
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