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Unread 03-01-2008, 10:05   #1
drowned_in_sound
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Default Annual Dart Tickets expired early?

hi, has anyone else noticed that the Annual Tickets are now being rejected by the ticket Machines when the ticket states Febuary '07 - January '08 Inclusive? i don't think it's just my ticket...
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Unread 03-01-2008, 10:46   #2
Mark Hennessy
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Originally Posted by drowned_in_sound View Post
hi, has anyone else noticed that the Annual Tickets are now being rejected by the ticket Machines when the ticket states Febuary '07 - January '08 Inclusive? i don't think it's just my ticket...
Mine is working ok as of this morning, expires Jan '08.
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Unread 03-01-2008, 12:16   #3
shweeney
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the machines in Connolly were rejecting all annual tickets yesterday.

today they had them turned off and left open.
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Unread 03-01-2008, 12:52   #4
Mark Hennessy
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the machines in Connolly were rejecting all annual tickets yesterday.

today they had them turned off and left open.
Really?
I went through there at 7PM last night, maybe i've got some crazy ticket
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Unread 03-01-2008, 13:09   #5
Mark Gleeson
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There are three different issuers of tickets, IE, Dublin Bus and Veoila so certain ones may be ok

Sounds like a software bug in the exit validation gates
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Unread 03-01-2008, 14:27   #6
Chopper
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Most tickets would not work in at the exit in Docklands this morning
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Unread 03-01-2008, 19:47   #7
Thomas Ralph
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Originally Posted by Mark Gleeson View Post
Sounds like a software bug in the exit validation gates
There are plenty of those. I get Faircard returns from Sandymount to Cork and about half the time they get rejected as No Valid Route in Connolly on the way back.
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Unread 08-01-2008, 14:33   #8
Mark Gleeson
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If they keyed in the wrong code the ticket would be flagged as invalid on bus where as a defective ticket or validator will result in the ticket unreadable see driver
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Unread 08-01-2008, 16:51   #9
robdrysdale
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Quote:
Originally Posted by Mark Gleeson View Post
If they keyed in the wrong code the ticket would be flagged as invalid on bus where as a defective ticket or validator will result in the ticket unreadable see driver

This is happening with a number of the combined Bus & Rail yearly tickets issued by Irish rail for January. It's happening to 2 of us in my office so we sent a mail to Irish rail and got this response

Quote:
We've had a problem with some tickets this month. This is being investigated and we hope to resolve this issue soon. The problem appears to be with the station / Bus validating machines.

Your ticket is valid and can be shown at stations and on Dublin bus services until this issue is resolved.

Kind Regards,
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Unread 09-01-2008, 15:05   #10
tigger1962
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my annual ticket failed in connolly this morning as being invalid .. I was told by the person on duty that the gates were "broken"...
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Unread 09-01-2008, 16:14   #11
Mark Gleeson
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As distinct from ticket wrong side up which is normally what the validator says if it can't read it
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Unread 09-01-2008, 17:01   #12
MOH
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Yep, my new annual bus/rail from Jan hasn't worked on a bus yet. Works fine on the DART so far.
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Unread 10-01-2008, 08:12   #13
Morgase
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They seem to have fixed the problem (on commuter tickets anyway). My ticket started validating probably from yesterday evening.
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