06-10-2017, 18:02 | #1 |
New to the board
Join Date: Oct 2017
Posts: 1
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Seat reservation
I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?
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06-10-2017, 22:02 | #2 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible
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06-10-2017, 22:39 | #3 | ||
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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Quote:
If I was IE would be looking into the claim and not taking the easy way out and just giving the refund. Quote:
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