On train information and the lack thereof, post your experience - Page 6

TomB · 03-03-2006, 10:53

18:15 (approx) Tara St. southbound DART to Bray yesterday (3-3-06)

Display showing: "This is a southbound train to Out of service" the whole way.

Well, credit where credit is due, at least they got the direction right

Mark Gleeson · 03-03-2006, 11:03

Last night was great fun.

After 30 minute wait a train to Greystones showed up, after 25 minutes of "1 Bray Delay" on the display board in Pearse

On board the maps showed a northbound train to Howth about to leave Clontarf Rd. It was next station Killester, destination Howth but the PA called the right stations on the way to Greystones apart of course from Sydney Parade

Throughout all the choas yestered I saw not one train showing a correct northbound destination, yes the roller blind has Harmonstown and Kilester on it but not one single train I saw was set correctly though I have seen it in the past

Kingdom · 03-03-2006, 15:23

Not sure if this is the right section of the forum, but i was on the 07.15 service from Port to Heuston this morning with my wife. It was ridiculously cold even taking into account the weather. Its not the first time this has happened. I'm sick of it. I pay enough bloody money for a sh!te service, without having to bring a flippin hot water bottle with me to work. Surely that breaks health regulations?

Does anybody know who I should venting my spleen at? I have submitted polite observations online before with no response. Anybody, please, help?

Mark Gleeson · 03-03-2006, 15:39

One
IE will not respond to any complaint unless it is made in writing

Two
Not much point in writting as IE don't write back, we know this. IE will claim they do but experience says otherwise and we can produce a heap of people.

Port Laois is classified as intercity so its Customer Services Intercity, Iarnrod Eireann, Connolly Station, Dublin 1, If that fails Mr Steve Murphy, Manager South and West, Iarnrod Eireann, Heuston Station, Dublin 8

Read this, refunds can be had http://www.platform11.org/passenger_...hp#their_fault

The key here is specifics be clear that it was the 7:15 Port Laois Heuston on 3-3-2006. The heating in coach xxxx was broke. IE are notorious for avoiding the truth and side-stepping the issue. Sadly they tend not to write back when they have to put there hands up

The letter will always be accompained by a useless self publicising last paragraph claiming how great IE are investing in the network, no shortage of cash its a shortage of will in IE to actually make changes for the better

This morning was the coldest on record in 10 years and I'm told the air-conditioning systems on certain coaches can't hack it below -5C, if they where better looked after they would

Health regulations is an interesting point but heating is not a critical element of the system

Over the last few months Platform 11 has embarked on a process of assisting the setup of local rail users groups such as Kildare and Newbridge. Further groups on the Kildare line at the Dublin end are also about to emerge as well. Port Laois is the missing element currently

Iarnrod Eireann have gone all strange making extreme attempts to be friendly as they fear a backlash if the groups get well organised. Needless to say all involved saw this for what it was ass coverage. Orgainisation is the key to getting a result

http://www.platform11.org/local_groups/

Kingdom · 03-03-2006, 16:17

Thanks MArk,
I'll take your comment on board.

Thomas J Stamp · 06-03-2006, 12:44

Sat eving, Connolly station, around 1815-20. The train to Drougheda is diue into platform 7, acording to the dot matrix'y thingy. Everyone standing there... announcement on the pa "Next train arriving is the (whatever time) to Drougheda, now arriving on platform 6" everyone moves over to six.

The train pulls into seven.

Everyone rushes back.

Good stuff!!

Thomas J Stamp · 08-03-2006, 12:57

this is interesting...

nothing since Saturday???

Things must be improving!!

Mark Gleeson · 08-03-2006, 13:02

not been doing much traveling

Well
Tuesday 7th
8:50 Howth Bray
Next Station <silence> for Sydney Parade, Salthill, Dun Loaghaire and Glasthule

Destination blinds on the DART fleet have been more or less fixed

James Shields · 08-03-2006, 16:25

An off thing I've noticed on some Northern line trains. When travelling southbound between Gormanston and Balbriggan, a lonely "6" scrolls across the display, followed by a few foreign language characters. This only seems to happen on some trains that stop in Gormanston.

James Shields · 13-03-2006, 03:30

Sunday 12th March, 13:20 Bray-Howth
Alstrom DART car. Internal display showed correct destination and stops, but automatic announcements said "this train is for (silence), the next station is (silence)".

colmoc · 13-03-2006, 11:20

No automatic display
No automatic announcement

Mark Gleeson · 13-03-2006, 11:31

7:57 Maynooth Bray
8 car 2900
No internal or external displays working]

17:15 Howth Bray (normally Greystones)
Showing Howth as destination on rear

17:25 Howth Bray
8634/33/22/21
Usual next station blank for Sydney Parade otherwise working

Mark Gleeson · 15-03-2006, 11:03

17:25 Howth Bray
8634/33/xx/xx
Usual next station blank for Sydney Parade otherwise working
Can't be sure but I'm almost certain it was showing Howth as destination

James Shields · 15-03-2006, 12:34

17:50 Pearse - Dundalk

Had "?" scrolling across the internal display between Pearse and Tara St. Otherwise everything worked apart from an odd absence of spaces between words.

Thomas J Stamp · 15-03-2006, 13:33

"?????????????"

LOL!!!!

Maybe the computer was trying to tell us something!!!

Mark Gleeson · 16-03-2006, 09:51

17:25 Howth Bray
8636/35/30/29
Usual next station blank for Sydney Parade otherwise working PA
Internal displays in the lead coach where not working but the maps where

Red Alert · 19-03-2006, 18:59

A few LUAS announcements seem to have been re-recorded on Line B / Green:

Dundrum's 'as gaeilge' pronounciation is now a tiny bit better. Bus transfer is only advised for Ballinteer, Enniskerry
Milltown now has the 'as gaeilge' station name (badly)
Airport Express is no longer mentioned after Harcourt. It now says change for airport and rail transfers.

I really wish they would do something about the quality on the announements in general - the person who records them does not have a clear voice and the irish pronounciations are very dodgy.

sean · 19-03-2006, 19:30

I'm not sure what you find wrong with the announcements on the Luas, the robo-chick announcements to me always seem very clear and unambiguous.

And as for the Gaeilge pronunciations, honestly, who cares?

Thomas J Stamp · 19-03-2006, 22:39

And as for the Gaeilge pronunciations, honestly, who cares?[/quote]

Oh God no Sean, dont say that!!!

I've seen fatwahs launched on that issue before!!!

Colm Donoghue · 20-03-2006, 10:32

On St. Patricks day there were announcements for "the next station is Tara st" as we passed throught the closed station and stopped in Pearse....
Imagine the nearest station to the city centre closed on a day that there'd be peoiple trying to get into and out of the city centre......

03-03-2006, 11:03	#102
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 2-3-2006 Last night was great fun. After 30 minute wait a train to Greystones showed up, after 25 minutes of "1 Bray Delay" on the display board in Pearse On board the maps showed a northbound train to Howth about to leave Clontarf Rd. It was next station Killester, destination Howth but the PA called the right stations on the way to Greystones apart of course from Sydney Parade Throughout all the choas yestered I saw not one train showing a correct northbound destination, yes the roller blind has Harmonstown and Kilester on it but not one single train I saw was set correctly though I have seen it in the past

03-03-2006, 15:39	#104
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	One IE will not respond to any complaint unless it is made in writing Two Not much point in writting as IE don't write back, we know this. IE will claim they do but experience says otherwise and we can produce a heap of people. Port Laois is classified as intercity so its Customer Services Intercity, Iarnrod Eireann, Connolly Station, Dublin 1, If that fails Mr Steve Murphy, Manager South and West, Iarnrod Eireann, Heuston Station, Dublin 8 Read this, refunds can be had http://www.platform11.org/passenger_...hp#their_fault The key here is specifics be clear that it was the 7:15 Port Laois Heuston on 3-3-2006. The heating in coach xxxx was broke. IE are notorious for avoiding the truth and side-stepping the issue. Sadly they tend not to write back when they have to put there hands up The letter will always be accompained by a useless self publicising last paragraph claiming how great IE are investing in the network, no shortage of cash its a shortage of will in IE to actually make changes for the better This morning was the coldest on record in 10 years and I'm told the air-conditioning systems on certain coaches can't hack it below -5C, if they where better looked after they would Health regulations is an interesting point but heating is not a critical element of the system Over the last few months Platform 11 has embarked on a process of assisting the setup of local rail users groups such as Kildare and Newbridge. Further groups on the Kildare line at the Dublin end are also about to emerge as well. Port Laois is the missing element currently Iarnrod Eireann have gone all strange making extreme attempts to be friendly as they fear a backlash if the groups get well organised. Needless to say all involved saw this for what it was ass coverage. Orgainisation is the key to getting a result http://www.platform11.org/local_groups/ Last edited by Mark Gleeson : 03-03-2006 at 15:43.

06-03-2006, 12:44	#106
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	Guess which platform??????????? Sat eving, Connolly station, around 1815-20. The train to Drougheda is diue into platform 7, acording to the dot matrix'y thingy. Everyone standing there... announcement on the pa "Next train arriving is the (whatever time) to Drougheda, now arriving on platform 6" everyone moves over to six. The train pulls into seven. Everyone rushes back. Good stuff!!

13-03-2006, 03:30	#110
James Shields Member Join Date: Dec 2005 Location: Drogheda, Ireland Posts: 1,275	Sunday 12th March, 13:20 Bray-Howth Alstrom DART car. Internal display showed correct destination and stops, but automatic announcements said "this train is for (silence), the next station is (silence)". Last edited by James Shields : 13-03-2006 at 11:43.

13-03-2006, 11:20	#111
colmoc Member Join Date: Jan 2006 Posts: 140	08:19 Castleknock to Pearse No automatic display No automatic announcement

03-03-2006, 10:53	#101
TomB Member Join Date: Dec 2005 Location: Limerick Posts: 207	18:15 (approx) Tara St. southbound DART to Bray yesterday (3-3-06) Display showing: "This is a southbound train to Out of service" the whole way. Well, credit where credit is due, at least they got the direction right

03-03-2006, 15:23	#103
Kingdom New to the board Join Date: Feb 2006 Posts: 2	Not sure if this is the right section of the forum, but i was on the 07.15 service from Port to Heuston this morning with my wife. It was ridiculously cold even taking into account the weather. Its not the first time this has happened. I'm sick of it. I pay enough bloody money for a sh!te service, without having to bring a flippin hot water bottle with me to work. Surely that breaks health regulations? Does anybody know who I should venting my spleen at? I have submitted polite observations online before with no response. Anybody, please, help?

03-03-2006, 16:17	#105
Kingdom New to the board Join Date: Feb 2006 Posts: 2	Thanks MArk, I'll take your comment on board.

08-03-2006, 12:57	#107
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	this is interesting... nothing since Saturday??? Things must be improving!!

08-03-2006, 13:02	#108
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	not been doing much traveling Well Tuesday 7th 8:50 Howth Bray Next Station <silence> for Sydney Parade, Salthill, Dun Loaghaire and Glasthule Destination blinds on the DART fleet have been more or less fixed

08-03-2006, 16:25	#109
James Shields Member Join Date: Dec 2005 Location: Drogheda, Ireland Posts: 1,275	An off thing I've noticed on some Northern line trains. When travelling southbound between Gormanston and Balbriggan, a lonely "6" scrolls across the display, followed by a few foreign language characters. This only seems to happen on some trains that stop in Gormanston.

13-03-2006, 11:31	#112
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	13-3-2006 7:57 Maynooth Bray 8 car 2900 No internal or external displays working] 17:15 Howth Bray (normally Greystones) Showing Howth as destination on rear 17:25 Howth Bray 8634/33/22/21 Usual next station blank for Sydney Parade otherwise working Last edited by Mark Gleeson : 13-03-2006 at 23:42.

15-03-2006, 11:03	#113
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	14-3-2006 17:25 Howth Bray 8634/33/xx/xx Usual next station blank for Sydney Parade otherwise working Can't be sure but I'm almost certain it was showing Howth as destination

15-03-2006, 12:34	#114
James Shields Member Join Date: Dec 2005 Location: Drogheda, Ireland Posts: 1,275	14 Mar 2006 17:50 Pearse - Dundalk Had "?" scrolling across the internal display between Pearse and Tara St. Otherwise everything worked apart from an odd absence of spaces between words.

15-03-2006, 13:33	#115
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	??????????????????????????? "?????????????" LOL!!!! Maybe the computer was trying to tell us something!!!

16-03-2006, 09:51	#116
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	15-3-2006 17:25 Howth Bray 8636/35/30/29 Usual next station blank for Sydney Parade otherwise working PA Internal displays in the lead coach where not working but the maps where

19-03-2006, 18:59	#117
Red Alert Regular Poster Join Date: Feb 2006 Posts: 33	A few LUAS announcements seem to have been re-recorded on Line B / Green: Dundrum's 'as gaeilge' pronounciation is now a tiny bit better. Bus transfer is only advised for Ballinteer, Enniskerry Milltown now has the 'as gaeilge' station name (badly) Airport Express is no longer mentioned after Harcourt. It now says change for airport and rail transfers. I really wish they would do something about the quality on the announements in general - the person who records them does not have a clear voice and the irish pronounciations are very dodgy.

19-03-2006, 19:30	#118
sean Member Join Date: Dec 2005 Location: Dublin Posts: 707	I'm not sure what you find wrong with the announcements on the Luas, the robo-chick announcements to me always seem very clear and unambiguous. And as for the Gaeilge pronunciations, honestly, who cares?

19-03-2006, 22:39	#119
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	And as for the Gaeilge pronunciations, honestly, who cares?[/quote] Oh God no Sean, dont say that!!! I've seen fatwahs launched on that issue before!!!

20-03-2006, 10:32	#120
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	On St. Patricks day there were announcements for "the next station is Tara st" as we passed throught the closed station and stopped in Pearse.... Imagine the nearest station to the city centre closed on a day that there'd be peoiple trying to get into and out of the city centre......

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode