On train information and the lack thereof, post your experience - Page 5

Mark Gleeson · 03-02-2006, 01:03

18:45 Heuston Newbridge
And we got well blank, no PIS no auto announcements. Its a really bad show from IE, there was a manual PA and it was a bit hard to hear

But to the credit of the driver or ticket checker we where told that the train was to pull into the main Cork platform instead of the turnback, no idea why but I've never seen a train empty so fast ever

We where told we where late while waiting due to classic late arrival they could have told us why since they clearly

And yes I saw the CDE set today and the displays read Cork

ssi_interlocking · 04-02-2006, 18:26

I've heard that for the Customer Information Displays on the platforms to work on they must be connected to the Main Signalling Control Computer in Connolly. Currently Greystones, Drogheda, Dundalk and the Maynooth Line are not connected to this main signalling computer in Connolly CTC and are instead controlled locally.
I've also heard that due to manning levels and technical issues in CTC Connolly, the displays at these locations will probably not be connected to the main computer and thence the Info Displays until the Suburban re-signalling is completed (DASH Phase 2). So it will be at least a couple of more years before these displays will work properly.

Mark Gleeson · 06-02-2006, 19:38

17:15 Bray Malahide
Rear coach not displaying destination (8319)

17:25 Bray Howth
Not a information issue per say but the vandals had smashed a window on the 5th coach (8137 me thinks) All cordoned off and train remained in service

17:25 Howth Bray
PIS system working maps and internal display) but unable to make Next Station X pa. Side displays also not working (8638)

Mark Gleeson · 07-02-2006, 09:04

7:57 Maynooth Bray
Showing Drogheda as destination
No PIS inside or outside
29x27 + 29x11

Kildare Commuter · 07-02-2006, 16:43

I've attached the picture from this morning's (07 Feb 2006) 0645 Kildare to Heuston. Due to the limitations of my camera phone and the size restrictions, you may not believe it but it is Kildare!!!!

Mark Gleeson · 07-02-2006, 16:54

submarine · 07-02-2006, 19:21

30th January,2006

Gorey - Maynooth 15.15 ex Greystones. 2801/02/09/10/11/12 - No internal PIS working. Good train crew announcements. Greystones station boards not working.

Mark Gleeson · 08-02-2006, 10:23

8:05 Greystones Howth
No displays working in coaches 8204, 8601 and 8501
Train insisted on having CCTV fitted when none is
The PA kept saying the train ran non stop from Connolly to Howth Junction when it doesn't

17:50 Pearse Drogheda
External PIS switched on then dies about 2 seconds later
29x12/13

17:25 Howth Bray
While the internal displays and maps where working fine the destination station announcement was made twice and the next staiton PA sometime happened sometimes not. Of course the classic next station <blank> for Sydney Parade
8635/36/24/23

17:40 Bray Malahide
Showing Bray on rear as destination

19:04 Bray Howth
No destination shown rear coach 8404

19:09 Bray Malahide
Oh dear this train got very confused and announced
Glasthule and Sandycove for Blackrock
Dun Loaghaire for Booterstown
etc

18:55 Malahide Bray
19:16 Malahide Bray
Both trains where showing Malahide as the destination on the rear coach

22:30 Pearse Maynooth
External information panels switched on for about 2 seconds and died yet again
29x15

21:59 Bray Howth
No destination shown on rear coach

Mark Gleeson · 10-02-2006, 01:07

18:45 Hesuton Newbridge
No destination or side information panels no on train display and no auto announcements

Hang on

All 29000 operated services from December 12th between Kildare and Heuston (bar one) have not shown the correct destinationor any destination at all. No side information panels no on train display and no auto announcements have every occured

muppets, I even told the manager in charge this was going to happen but do IE care ?

Mark Gleeson · 10-02-2006, 19:20

17:15 Bray Malahide
Rear 4 coaches hadn't go side displays working

17:25 Howth Bray
Showing Howth as destination
PIS system on the blink, destination Bray working but next station pa not made. External displays not working either
8638/37/15/16

17:40 Bray Malahide
PIS and maps stuck displaying Shankill

17:50 Pearse Dundalk
No side or rear destination displays

Mark Gleeson · 13-02-2006, 18:36

14:16 Howth Greystones
Showing Howth as destination on rear

16:25 Howth Bray
Unit 8638/37 not announcing the next station but no problem announcing This train is for Greystones

16:15 Bray Malahide
Showing Bray as destination on rear (8606)

Mark Gleeson · 13-02-2006, 18:40

17:50 Pearse Dundalk
External PIS system switched on then died about 2 seconds later
Units 29x05/08

17:15 Bray Malahide
Showing Bray as destination on rear coach (8606)

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray

19:05 Howth Greystones
Showing Howth as destination on rear coach

21:48 Bray Malahide
Showing Bray as destination on rear coach (8332)

22:22 Pearse Dundalk
External information panels switched on for about 2 seconds and died yet again
29x09+28

22:30 Pearse Maynooth
External information panels did not switch on

Mark Gleeson · 15-02-2006, 18:58

14:12 Goery Maynooth
No PIS working
Showing Rosslare as destaintion on front and no destination on rear

15:10 Howth Bray
Side panels on rear 4 coaches not working

15:16 Howth Bray
Showing Howth as destination on rear coach

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray, coach 8638 again

Mark Gleeson · 15-02-2006, 19:01

11:35 Connolly Gorey
Showing "Arklow" as destination front and rear

11:02 Howth Bray
Showing Howth as destination on rear coach (8612)

17:25 Howth Bray
PIS system displays not working in lead coach 8626
The usual Next Station <silence> for Sydney Parade

Kildare Commuter · 17-02-2006, 08:12

The full PIS was operating on the 0645 Kildare-Heuston this morning, didn't even get mixed up! (29107-29407)

Mark Gleeson · 17-02-2006, 09:37

Its taken 3 and a half months to just a get a test train in service

This issue was brought to the attention of the manager in charge in October, the fact that the PIS system was flakey and would almost certainly not work

This was followed a by a letter in December and now in February we are told there is a trial version of updated software on test. I cannot understand why IE didn't bother to record the audio clips for every single station in one go, its just a case of loading the train computer with the timetable, it should work for every route from day one without question, its a small network

Unacceptable, in fact this would be illegal in the UK..... But it does show that armed with details we can get a result of sort

Mark Gleeson · 18-02-2006, 21:16

17:25 Howth Bray
PIS system not announcing the next station
External displays not working

Mark Gleeson · 18-02-2006, 21:17

17:25 Bray Malahide
Showing Bray as the destination on the rear coach (8626)

Mark Gleeson · 18-02-2006, 21:20

10:15 Howth Bray
Showing Howth as destination on rear coach

10:38 Malahide Greystones
No external PIS working (8637/38)

10:30 Bray Howth
Showing Bray as destination on rear coach

10:45 Howth Bray
Showing Howth as destination on rear coach (8615)

19:42 Bray Howth
Showing Bray as destination on rear coach

19:25 Howth Bray
PIS system not announcing the next station
External displays not working

Donal Quinn · 20-02-2006, 11:21

~1300 connolly to bray (terminated there)
PIS got stuck at glenageary - electronic sign said every station from then on was glenageary...
announcments became "the next station is _____"

quite funny - even the kids on the train worked out that dalkey is not glenageary - maybe they should run it

17:50 greystones - howth? no announcements and the LED map display stayed fully lit

03-02-2006, 01:03	#81
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 2-2-2006 18:45 Heuston Newbridge And we got well blank, no PIS no auto announcements. Its a really bad show from IE, there was a manual PA and it was a bit hard to hear But to the credit of the driver or ticket checker we where told that the train was to pull into the main Cork platform instead of the turnback, no idea why but I've never seen a train empty so fast ever We where told we where late while waiting due to classic late arrival they could have told us why since they clearly And yes I saw the CDE set today and the displays read Cork Last edited by Mark Gleeson : 03-02-2006 at 09:27.

04-02-2006, 18:26	#82
ssi_interlocking New to the board Join Date: Feb 2006 Location: Drogheda Posts: 1	Customer Information Displays on Platforms I've heard that for the Customer Information Displays on the platforms to work on they must be connected to the Main Signalling Control Computer in Connolly. Currently Greystones, Drogheda, Dundalk and the Maynooth Line are not connected to this main signalling computer in Connolly CTC and are instead controlled locally. I've also heard that due to manning levels and technical issues in CTC Connolly, the displays at these locations will probably not be connected to the main computer and thence the Info Displays until the Suburban re-signalling is completed (DASH Phase 2). So it will be at least a couple of more years before these displays will work properly.

06-02-2006, 19:38	#83
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Monday 6-2-2006 17:15 Bray Malahide Rear coach not displaying destination (8319) 17:25 Bray Howth Not a information issue per say but the vandals had smashed a window on the 5th coach (8137 me thinks) All cordoned off and train remained in service 17:25 Howth Bray PIS system working maps and internal display) but unable to make Next Station X pa. Side displays also not working (8638)

07-02-2006, 09:04	#84
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Tuesday 7-2-2006 7:57 Maynooth Bray Showing Drogheda as destination No PIS inside or outside 29x27 + 29x11

08-02-2006, 10:23	#88
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 8-2-2006 8:05 Greystones Howth No displays working in coaches 8204, 8601 and 8501 Train insisted on having CCTV fitted when none is The PA kept saying the train ran non stop from Connolly to Howth Junction when it doesn't 17:50 Pearse Drogheda External PIS switched on then dies about 2 seconds later 29x12/13 17:25 Howth Bray While the internal displays and maps where working fine the destination station announcement was made twice and the next staiton PA sometime happened sometimes not. Of course the classic next station <blank> for Sydney Parade 8635/36/24/23 17:40 Bray Malahide Showing Bray on rear as destination 19:04 Bray Howth No destination shown rear coach 8404 19:09 Bray Malahide Oh dear this train got very confused and announced Glasthule and Sandycove for Blackrock Dun Loaghaire for Booterstown etc 18:55 Malahide Bray 19:16 Malahide Bray Both trains where showing Malahide as the destination on the rear coach 22:30 Pearse Maynooth External information panels switched on for about 2 seconds and died yet again 29x15 21:59 Bray Howth No destination shown on rear coach Last edited by Mark Gleeson : 20-06-2006 at 14:46.

07-02-2006, 16:54	#86
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669

07-02-2006, 19:21	#87
submarine New to the board Join Date: Jan 2006 Location: Dun Laoghaire, Co. Dublin Posts: 7	30th January,2006 Gorey - Maynooth 15.15 ex Greystones. 2801/02/09/10/11/12 - No internal PIS working. Good train crew announcements. Greystones station boards not working.

10-02-2006, 01:07	#89
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Date doesn't matter 18:45 Hesuton Newbridge No destination or side information panels no on train display and no auto announcements Hang on All 29000 operated services from December 12th between Kildare and Heuston (bar one) have not shown the correct destinationor any destination at all. No side information panels no on train display and no auto announcements have every occured muppets, I even told the manager in charge this was going to happen but do IE care ?

10-02-2006, 19:20	#90
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Friday 10-2-2006 17:15 Bray Malahide Rear 4 coaches hadn't go side displays working 17:25 Howth Bray Showing Howth as destination PIS system on the blink, destination Bray working but next station pa not made. External displays not working either 8638/37/15/16 17:40 Bray Malahide PIS and maps stuck displaying Shankill 17:50 Pearse Dundalk No side or rear destination displays

13-02-2006, 18:36	#91
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Saturday 11-2-2006 14:16 Howth Greystones Showing Howth as destination on rear 16:25 Howth Bray Unit 8638/37 not announcing the next station but no problem announcing This train is for Greystones 16:15 Bray Malahide Showing Bray as destination on rear (8606)

13-02-2006, 18:40	#92
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Monday 13-2-2006 17:50 Pearse Dundalk External PIS system switched on then died about 2 seconds later Units 29x05/08 17:15 Bray Malahide Showing Bray as destination on rear coach (8606) 17:25 Howth Bray PIS system fails to announce next station, but has no trouble with stating, this train is for Bray 19:05 Howth Greystones Showing Howth as destination on rear coach 21:48 Bray Malahide Showing Bray as destination on rear coach (8332) 22:22 Pearse Dundalk External information panels switched on for about 2 seconds and died yet again 29x09+28 22:30 Pearse Maynooth External information panels did not switch on Last edited by Mark Gleeson : 14-02-2006 at 14:53.

15-02-2006, 18:58	#93
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Tuesday 14-2-2006 14:12 Goery Maynooth No PIS working Showing Rosslare as destaintion on front and no destination on rear 15:10 Howth Bray Side panels on rear 4 coaches not working 15:16 Howth Bray Showing Howth as destination on rear coach 17:25 Howth Bray PIS system fails to announce next station, but has no trouble with stating, this train is for Bray, coach 8638 again

15-02-2006, 19:01	#94
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 15-2-2006 11:35 Connolly Gorey Showing "Arklow" as destination front and rear 11:02 Howth Bray Showing Howth as destination on rear coach (8612) 17:25 Howth Bray PIS system displays not working in lead coach 8626 The usual Next Station <silence> for Sydney Parade Last edited by Mark Gleeson : 16-02-2006 at 08:14.

17-02-2006, 08:12	#95
Kildare Commuter New to the board Join Date: Dec 2005 Posts: 29	The full PIS was operating on the 0645 Kildare-Heuston this morning, didn't even get mixed up! (29107-29407)

17-02-2006, 09:37	#96
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its taken 3 and a half months to just a get a test train in service This issue was brought to the attention of the manager in charge in October, the fact that the PIS system was flakey and would almost certainly not work This was followed a by a letter in December and now in February we are told there is a trial version of updated software on test. I cannot understand why IE didn't bother to record the audio clips for every single station in one go, its just a case of loading the train computer with the timetable, it should work for every route from day one without question, its a small network Unacceptable, in fact this would be illegal in the UK..... But it does show that armed with details we can get a result of sort Last edited by Mark Gleeson : 17-02-2006 at 09:41.

18-02-2006, 21:16	#97
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 16-2-2006 17:25 Howth Bray PIS system not announcing the next station External displays not working

18-02-2006, 21:17	#98
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Friday 17-2-2006 17:25 Bray Malahide Showing Bray as the destination on the rear coach (8626)

18-02-2006, 21:20	#99
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Saturday 18-2-2006 10:15 Howth Bray Showing Howth as destination on rear coach 10:38 Malahide Greystones No external PIS working (8637/38) 10:30 Bray Howth Showing Bray as destination on rear coach 10:45 Howth Bray Showing Howth as destination on rear coach (8615) 19:42 Bray Howth Showing Bray as destination on rear coach 19:25 Howth Bray PIS system not announcing the next station External displays not working

20-02-2006, 11:21	#100
Donal Quinn Member Join Date: Dec 2005 Posts: 267	sun 19th feb ~1300 connolly to bray (terminated there) PIS got stuck at glenageary - electronic sign said every station from then on was glenageary... announcments became "the next station is _____" quite funny - even the kids on the train worked out that dalkey is not glenageary - maybe they should run it 17:50 greystones - howth? no announcements and the LED map display stayed fully lit

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