On train information and the lack thereof, post your experience - Page 3

Mark Gleeson · 11-01-2006, 12:31

The Sidney Parade bug is really quite simple as IE changed the spelling from Sidney (correct) to Sydney (incorrect but consistent) the voice recordings don't have one for Sydney Parade. Version 8 (our numbers not IE) which appeared on Monday last also has the bug

The signs are at the right height there is a requirement that they can be viewed even if the platform is full of people, once you have seat you are fine

The maps is just plain strange, its so simple, you need 998 maps

We have received no response to earlier complaints from the suburban office and the matter will be referred to a higher level tomorrow in fact

philip · 11-01-2006, 15:18

Quote:

Originally Posted by Mark Gleeson

The signs are at the right height there is a requirement that they can be viewed even if the platform is full of people, once you have seat you are fine

If this is a legal requirement then Broombridge immediately springs to mind as a law breaker. Some of the other Maynooth line stations could be dodgy too.

Mark Gleeson · 11-01-2006, 17:18

Wednesday 11-1-2006

16:08 Bray Howth
No maps, PIS or announcements
Also showing wrong destination on rear "Bray"

16:20 Bray Howth
No destination show on rear coach 8401

17:15 Bray Howth
Lead coach 8117 was devoid of maps
Rear was not showing a destination but Out of Service

MrX · 11-01-2006, 23:28

You *ALWAYS* see a very large number of signs go past your window in any below / above ground station in London.

Why can't IE do this too ?

It's not rocket science.. you put up a larger number of bigger signs that are actually ledgable without binoculars!

Also, why can't they be backlit / front lit?!

Mark Gleeson · 12-01-2006, 19:07

Thursday 12-1-2006

17:50 Pearse Drogheda
No external side displays working

17:15 Bray Malahide
No external electronic displays working
Rear coach showing Out of Service as the destination (same train 4 days in a row now with OOS on the back but different coaches)

8613/14/15/16 today

17:25 Bray Howth
Rear coach showing "Bray"

17:45 Bray Howth
No destination shown on rear coach

MrX · 12-01-2006, 21:45

DART at aprox 17:50 @ Pearse heading towards Bray.

No voice announcements except "This train is for Bray" at seemingly random intervals.
LED maps working perfectly. this is the first time I've seen one work!
Scrolling display was also correct and accurate.

Mark Gleeson · 12-01-2006, 21:50

Well if that was the 17:54 Pearse to Bray which showed up late I was onboard

Thats normal behaviour if the train is led by the older LHB units, the maps work and the displays but it won't state the station name. The driver can't shut the system down if it goes wrong from the lead cab

MrX · 12-01-2006, 23:15

ah that makes sense now.

Seems a pity that they can't just hook it up to the PA on the LHB units.

Mark Gleeson · 13-01-2006, 00:06

Quote:

Originally Posted by MrX

ah that makes sense now.
Seems a pity that they can't just hook it up to the PA on the LHB units.

I was in the front coach and the PA works its worked for ages is there if a fitted unit at the back, its surprising in many ways that it does

The entire fleet will be fitted by end 2006, currently more than half of the available fleet is fully equipped

Mark Gleeson · 13-01-2006, 10:18

Friday 13-1-2006

8.05 Greystones Howth
No PIS or announcements, no printed maps either in coach 8602

17:25 Howth Bray
No destination show on front coach 8405

17:15 Brau Malahide
Showing Bray as destination on rear

17:50 Pearse Dundalk
No external displays working
29x15/05

17:45 Bray Howth
No destination show on rear coach

MrX · 13-01-2006, 10:57

Who makes this/these announcement/PIS systems?
Is it one system across the entire fleet or do we have a Mitusi system, a CAF system and an Alstom system?

Also, in Barcelona I noticed a system similar to some of the DARTs that announced in a very polished voice in Spanish and Catalan "Chime" (next station) "proxima estación" (female) followed by a gruff male voice with the station name. It was comical!

The other funny bit is the Spanish vs Catalan bilingual signage. Sometimes the only difference is one accent or a single letter changes.

Mark Gleeson · 13-01-2006, 17:25

Quote:

Originally Posted by MrX

Who makes this/these announcement/PIS systems?
Is it one system across the entire fleet or do we have a Mitusi system, a CAF system and an Alstom system?

The DART and 2800 series units share the same kit, the 29000 is different and is more tightly intergrated with the on train computer

Mark Gleeson · 16-01-2006, 09:44

Monday 16-1-2006

8:05 Greystones Howth
All was well till Sidney Parade
Next Station <silence>

All the Air Con units suffer from this bug

17:15 Bray Malahide
Showing Bray as the destination on rear (6 days running now)

17:25 Howth Bray
Map display system gave up at Pearse as did the electronic display
Strangely the announcements kept working apart from Sidney Parade
The now classsic Next Station <silence>
Also showing Howth as the destination on rear

19:05 Howth Greystones
Announcements and displays not working
8401/8201/8608/8607

21:48 Bray Malahide
Rear coach showing Bray as destination

22:10 Greystones Malahide
Rear coach showing Greystones as destination

22:20 Howth Bray
No destination shown in front
Announcements and displays working but displays showing only destination no next station
No maps in coach 8401
8401/8201/8608/8607

22:30 Pearse Maynooth
External displays switched on for about 2 seconds and died
29x18+21

philip · 16-01-2006, 20:48

On the 09.55 Clonsilla-Pearse this morning the PIS all worked spiffingly until we departed from Broombridge. Upon departing there the audible PIS went silent and the LED displays just kept scrolling "8" and then "06", repeating continuously. The system snapped out of it's malaise when the "The next station is Drumcondra" announcement bellowed and all returned to correct operation (I was going to write 'normal' but normal for IE is not 'correctly operational'). Car no. was 29108.

Other balls ups I spotted today;
11.13 DART Tara-Bray, car 8633 (and whatever it was coupled to) had no side displays at all functioning.

10.23 Connolly-Pearse (don't know origin), car 29412 and the rest of the train had no side displays in order.

I actually only saw 1 train with everthing correct on it today.

MrX · 17-01-2006, 10:22

Do all DMUs have some sort of PIS system fitted?
Does it operate on non-Dublin commuter services? E.g. Cobh-Cork-Mallow.

Mark Gleeson · 17-01-2006, 10:34

Currently PIS systems are available on these routes

Longford-Maynooth-Connolly-Bray
Dundalk-Drogheda-Connolly-Bray
Malahide/Howth-Bray/Greystones

Bray Rosslare appears available if service is operated by a 29000 as of Dec 06. Dublin Sligo is still unknown. Kildare Heuston is not available

On train displays and announcements available only on 29000 series units despite 2800 series being fitted also.

No PIS fitted units are allocated commuter to services beyond the Pale

MrX · 17-01-2006, 13:09

It'd be reasonable to expect this system to be available on IE coaches regardless of wheather beyond the Pale or not.

Are the 2600s and 2700s being retrofitted with the system at some stage?

Mark Gleeson · 17-01-2006, 20:02

17:15 Bray Malahide
Rear coach (8322) showing Howth as destination

17:25 Bray Howth
Rear coach showing no destination (8404)

17:25 Howth Bray
Rear coach showing Howth as destination
External displays not working
Announcements working but the classic Next Station <silence> for Sidney Parade

Mark Gleeson · 18-01-2006, 09:07

8:05 Greystones Howth
All working until Sidney Parade where we where treated to the classic Next station <silence> (8633)

17:15 Bray Malahide
Rear coach showing Howth as destination

17:45 Bray Howth
Rear coach showing Out of Service

17:25 Howth Bray
All working until Sidney Parade where we where treated to the classic Next station <silence> (8636)

Mark Gleeson · 19-01-2006, 10:10

8:05 Greystones Howth
All working until Sidney Parade where we where treated to the classic Next station <silence> (8633)

11-01-2006, 17:18	#43
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 11-1-2006 16:08 Bray Howth No maps, PIS or announcements Also showing wrong destination on rear "Bray" 16:20 Bray Howth No destination show on rear coach 8401 17:15 Bray Howth Lead coach 8117 was devoid of maps Rear was not showing a destination but Out of Service Last edited by Mark Gleeson : 12-01-2006 at 19:07.

11-01-2006, 23:28	#44
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	You can always read tube station / London signs! You ALWAYS see a very large number of signs go past your window in any below / above ground station in London. Why can't IE do this too ? It's not rocket science.. you put up a larger number of bigger signs that are actually ledgable without binoculars! Also, why can't they be backlit / front lit?!

13-01-2006, 10:18	#50
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Friday 13-1-2006 8.05 Greystones Howth No PIS or announcements, no printed maps either in coach 8602 17:25 Howth Bray No destination show on front coach 8405 17:15 Brau Malahide Showing Bray as destination on rear 17:50 Pearse Dundalk No external displays working 29x15/05 17:45 Bray Howth No destination show on rear coach Last edited by Mark Gleeson : 13-01-2006 at 19:26.

16-01-2006, 09:44	#53
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Monday 16-1-2006 8:05 Greystones Howth All was well till Sidney Parade Next Station <silence> All the Air Con units suffer from this bug 17:15 Bray Malahide Showing Bray as the destination on rear (6 days running now) 17:25 Howth Bray Map display system gave up at Pearse as did the electronic display Strangely the announcements kept working apart from Sidney Parade The now classsic Next Station <silence> Also showing Howth as the destination on rear 19:05 Howth Greystones Announcements and displays not working 8401/8201/8608/8607 21:48 Bray Malahide Rear coach showing Bray as destination 22:10 Greystones Malahide Rear coach showing Greystones as destination 22:20 Howth Bray No destination shown in front Announcements and displays working but displays showing only destination no next station No maps in coach 8401 8401/8201/8608/8607 22:30 Pearse Maynooth External displays switched on for about 2 seconds and died 29x18+21 Last edited by Mark Gleeson : 16-01-2006 at 23:50.

16-01-2006, 20:48	#54
philip Member Join Date: Dec 2005 Posts: 632	Arrrghhh, so close but IE manage to screw up again! On the 09.55 Clonsilla-Pearse this morning the PIS all worked spiffingly until we departed from Broombridge. Upon departing there the audible PIS went silent and the LED displays just kept scrolling "8" and then "06", repeating continuously. The system snapped out of it's malaise when the "The next station is Drumcondra" announcement bellowed and all returned to correct operation (I was going to write 'normal' but normal for IE is not 'correctly operational'). Car no. was 29108. Other balls ups I spotted today; 11.13 DART Tara-Bray, car 8633 (and whatever it was coupled to) had no side displays at all functioning. 10.23 Connolly-Pearse (don't know origin), car 29412 and the rest of the train had no side displays in order. I actually only saw 1 train with everthing correct on it today.

11-01-2006, 12:31	#41
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The Sidney Parade bug is really quite simple as IE changed the spelling from Sidney (correct) to Sydney (incorrect but consistent) the voice recordings don't have one for Sydney Parade. Version 8 (our numbers not IE) which appeared on Monday last also has the bug The signs are at the right height there is a requirement that they can be viewed even if the platform is full of people, once you have seat you are fine The maps is just plain strange, its so simple, you need 998 maps We have received no response to earlier complaints from the suburban office and the matter will be referred to a higher level tomorrow in fact

12-01-2006, 19:07	#45
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 12-1-2006 17:50 Pearse Drogheda No external side displays working 17:15 Bray Malahide No external electronic displays working Rear coach showing Out of Service as the destination (same train 4 days in a row now with OOS on the back but different coaches) 8613/14/15/16 today 17:25 Bray Howth Rear coach showing "Bray" 17:45 Bray Howth No destination shown on rear coach

12-01-2006, 21:45	#46
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	DART at aprox 17:50 @ Pearse heading towards Bray. No voice announcements except "This train is for Bray" at seemingly random intervals. LED maps working perfectly. this is the first time I've seen one work! Scrolling display was also correct and accurate.

12-01-2006, 21:50	#47
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Well if that was the 17:54 Pearse to Bray which showed up late I was onboard Thats normal behaviour if the train is led by the older LHB units, the maps work and the displays but it won't state the station name. The driver can't shut the system down if it goes wrong from the lead cab

12-01-2006, 23:15	#48
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	ah that makes sense now. Seems a pity that they can't just hook it up to the PA on the LHB units.

13-01-2006, 10:57	#51
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	Who makes this/these announcement/PIS systems? Is it one system across the entire fleet or do we have a Mitusi system, a CAF system and an Alstom system? Also, in Barcelona I noticed a system similar to some of the DARTs that announced in a very polished voice in Spanish and Catalan "Chime" (next station) "proxima estación" (female) followed by a gruff male voice with the station name. It was comical! The other funny bit is the Spanish vs Catalan bilingual signage. Sometimes the only difference is one accent or a single letter changes.

17-01-2006, 10:22	#55
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	Which DMUs have PIS fitted? Do all DMUs have some sort of PIS system fitted? Does it operate on non-Dublin commuter services? E.g. Cobh-Cork-Mallow.

17-01-2006, 10:34	#56
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Currently PIS systems are available on these routes Longford-Maynooth-Connolly-Bray Dundalk-Drogheda-Connolly-Bray Malahide/Howth-Bray/Greystones Bray Rosslare appears available if service is operated by a 29000 as of Dec 06. Dublin Sligo is still unknown. Kildare Heuston is not available On train displays and announcements available only on 29000 series units despite 2800 series being fitted also. No PIS fitted units are allocated commuter to services beyond the Pale

17-01-2006, 13:09	#57
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	It'd be reasonable to expect this system to be available on IE coaches regardless of wheather beyond the Pale or not. Are the 2600s and 2700s being retrofitted with the system at some stage?

17-01-2006, 20:02	#58
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Tuesday 18-1-2006 17:15 Bray Malahide Rear coach (8322) showing Howth as destination 17:25 Bray Howth Rear coach showing no destination (8404) 17:25 Howth Bray Rear coach showing Howth as destination External displays not working Announcements working but the classic Next Station <silence> for Sidney Parade Last edited by Mark Gleeson : 19-01-2006 at 10:10.

18-01-2006, 09:07	#59
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 18-1-2006 8:05 Greystones Howth All working until Sidney Parade where we where treated to the classic Next station <silence> (8633) 17:15 Bray Malahide Rear coach showing Howth as destination 17:45 Bray Howth Rear coach showing Out of Service 17:25 Howth Bray All working until Sidney Parade where we where treated to the classic Next station <silence> (8636) Last edited by Mark Gleeson : 19-01-2006 at 10:11.

19-01-2006, 10:10	#60
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 19-1-2006 8:05 Greystones Howth All working until Sidney Parade where we where treated to the classic Next station <silence> (8633)

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