Failure of commuter services from Kildare

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Again this morning the 06.45 service from Limerick had to make unannounced stops in Sallins and Hazelhatch to pick up passengers. This apparently was due to the failure of the local commuter train. This is happening to often lately and while we get apologies when we reach Heuston it is annoying a lot of people who end up late for work regularly (myself included). Last week the management made themselves available to the public in Hueston from 4.30pm to 6.30pm as a result of a number of delays the week before. It seems they have come to some agreement with their maintenance crews in relation to train servicing/repairs etc (I dont have the details). Why is it necessary for Irish Rail to tell its passengers that they have had to make an "agreement" with their staff in order that the trains will break down less often? After over 5 years of this kind of treatment I'm getting sick of it.