Heuston Debacle 2nd November

[RadarControl]

I have been travelling through Heuston every work day since March and it is getting worse and worse by the day. Friday was the last straw. I normally get the 18:05 to Portlaoise which departs from Platform 6. I arrived on Friday evening at around 17:40 to be greeted by one all encompassing queue for the Portlaoise train,Westport train and the Waterford train. This one queue then split into three closer to the gates.The back of the queue was spilling out on to drop of point. The Westport train which was suppose to leave at 17:45 didn't start boarding till at least 17:55.
The Portlaosie train didn't start boarding till 18:05 but what made the situation quite dangerous before was the number of people who arrived and tried to board the 18:05 thinking it had already boarded. Everytime somebody went through the door everybody would move closer to the door.Each time the person would be sent back by IE staff. Every couple of minutes there would be an annoucement train will board shortly.