Realtime information on website not correct

ThomasJ · 03-01-2011, 21:03

from realtime online at the moment

Quote:

Journey Northbound Service Sch ETA Due In Latest Information
Dublin Pearse to Maynooth (D931) 20:59 20:59 1 Mins
Dublin Pearse to Dundalk (D807) 21:15 21:15 17 Mins
Dun Laoghaire to Howth (E922B) DART 21:19 21:19 21 Mins
Dun Laoghaire to Malahide (E812B) DART 21:36 21:36 38 Mins
Dublin Pearse to Maynooth (D932) 21:55 21:55 57 Mins

why are they showing weekday maynooth line services alongwith sunday dundalk services?

Colm Moore · 04-01-2011, 01:40

Someone may have entered the wrong code.

The holiday Monday was meant to be a Sunday schedule.

finnyus · 04-01-2011, 08:37

was on the 09:30 Cork - Heuston last week. Arrived into to Heuston @ 12:03, but the realtime showed that we would not be in until 12:22 and that we had just departed Cherry Orchard.

ThomasJ · 04-01-2011, 12:35

Quote:

Originally Posted by Colm Moore

Someone may have entered the wrong code.

The holiday Monday was meant to be a Sunday schedule.

Bad mistake To make given the last train to maynooth on a Sunday is quarter to nine

Colm Moore · 04-01-2011, 13:00

Quote:

Originally Posted by finnyus

was on the 09:30 Cork - Heuston last week. Arrived into to Heuston @ 12:03, but the realtime showed that we would not be in until 12:22 and that we had just departed Cherry Orchard.

That because it is still allowing up to 20 minutes for the Kildare Route Project and the normal contingency time at the end of a route.

Over the last week with a reduced schedule, reasonable weather, low passenger numbers and Dun Laoghaire-Bray closed, there have been fewer things that could go wrong and most trains have been on time.

Kilocharlie · 11-01-2011, 09:44

Recently I've noticed that the Realtime display, which is a very useful service especially as phone Apps, is dropping the next train. For example this morning at Kildare, the 0746 from Portlaosie dissappeared off the real-time before it arrived as did the 0754 from Westport. Last week, the 0845 from Kildare dropped off the display 2-3 mins before derparture.

Previously the display used to display trains which had departed with a -mins which was useful. But dropping the next train is definitely a backward step.

Mark Gleeson · 11-01-2011, 12:14

The system current works on triggers from the signaling system which capture the train passing certain points, in Kildare the arrived Dublin bound trigger is the signal at the bridge at the south end of the station.

Sometimes the notification doesn't get passed through and it works based on last known location and extrapolates forward.

We have worked with Irish Rail to sort the triggers out on the Kildare line solved some strange problems. A new enhanced system will go live this year which will tie GPS in to the system.

I'll have a chat with the manager in charge in IE and see if the system can be tweaked

Kilocharlie · 11-01-2011, 12:45

The trains in question dissappeared off the realtime well before they reached the trigger point south of Kildare except for the 0845 which originates in Kildare.

Kilocharlie · 31-01-2011, 09:49

This morning, just after the 0755 (0515 ex Westport) departed Kildare, the real-time display dropped the 0801 (0735 ex Portlaoise). A minute of two earlier the 0801 was shown at Monasterevin. A few mninutes later the 0801 reappeared.

Realtime is a really useful service espeically on smartphone apps but it needs to be a bit more reliable. The next train being dropped can be disconcerting considering the next service is 45 mins later.

Mark Gleeson · 02-02-2011, 21:03

Give it spin now and see if its better

The technical people in Irish Rail made a change it appears after our feedback

ACustomer · 03-02-2011, 10:24

Well whatever the IT people in IE did yesterday, the Heuston display now shows departures only, and from what I can see only timetabled timed, not actual times.

Mark Gleeson · 03-02-2011, 10:45

There are a few things going wrong alright doesn't look like the change was the reason. That said you never know

Kilocharlie · 07-02-2011, 20:50

Working better now - next train not dissappearing.

Wonder if the problem with arrivals is to do with the 'Scheduled Arrival' time being missing from the RSS feeds???

Kilocharlie · 18-02-2011, 16:20

Quote:

Originally Posted by Kilocharlie

Working better now - next train not dissappearing.

Wonder if the problem with arrivals is to do with the 'Scheduled Arrival' time being missing from the RSS feeds???

Still losing the next train!

For example, at 0742 this morning in Kildare, the train expected at 0747 dissappeared off the realtime. Something similar happended yesterday. perhaps it can't cope with a situation where one train is in the station and the other just down the line at Cheeryville?

finnyus · 21-02-2011, 14:30

No InterCity/Commuter/Regional trains appearing for Cork, in the Mallow to Cork direction on the Realtime system.

Colm Moore · 21-02-2011, 14:50

Quote:

Originally Posted by finnyus

No InterCity/Commuter/Regional trains appearing for Cork, in the Mallow to Cork direction on the Realtime system.

Yeah, arrivals at termini have been glitchy recently.

steemcb · 03-03-2011, 16:08

Any word on why no intercity arrivals at Heuston are being display on the system? Has been this way for at least the last 2 weeks.

steemcb · 14-04-2011, 10:02

Any word on this? Still happening...

Mark Gleeson · 16-04-2011, 09:58

Try this http://www.irishrail.ie/realtime/Tra...blin%20Heuston

Mark Gleeson · 16-04-2011, 20:33

Give this a spin http://www.railusers.ie/passenger_info/live_info.php

If a more iphone style app is required let me know

04-01-2011, 01:40	#2
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	Someone may have entered the wrong code. The holiday Monday was meant to be a Sunday schedule. __________________

11-01-2011, 09:44	#6
Kilocharlie Member Join Date: Oct 2006 Posts: 395	Realtime droping next train Recently I've noticed that the Realtime display, which is a very useful service especially as phone Apps, is dropping the next train. For example this morning at Kildare, the 0746 from Portlaosie dissappeared off the real-time before it arrived as did the 0754 from Westport. Last week, the 0845 from Kildare dropped off the display 2-3 mins before derparture. Previously the display used to display trains which had departed with a -mins which was useful. But dropping the next train is definitely a backward step.

11-01-2011, 12:14	#7
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The system current works on triggers from the signaling system which capture the train passing certain points, in Kildare the arrived Dublin bound trigger is the signal at the bridge at the south end of the station. Sometimes the notification doesn't get passed through and it works based on last known location and extrapolates forward. We have worked with Irish Rail to sort the triggers out on the Kildare line solved some strange problems. A new enhanced system will go live this year which will tie GPS in to the system. I'll have a chat with the manager in charge in IE and see if the system can be tweaked __________________ Unhappy with new timetable - let us know Last edited by Mark Gleeson : 11-01-2011 at 12:16.

02-02-2011, 21:03	#10
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Give it spin now and see if its better The technical people in Irish Rail made a change it appears after our feedback __________________ Unhappy with new timetable - let us know

03-02-2011, 10:45	#12
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	There are a few things going wrong alright doesn't look like the change was the reason. That said you never know __________________ Unhappy with new timetable - let us know

04-01-2011, 08:37	#3
finnyus Member Join Date: Sep 2008 Location: Cork City/Midleton/Mallow Posts: 211	was on the 09:30 Cork - Heuston last week. Arrived into to Heuston @ 12:03, but the realtime showed that we would not be in until 12:22 and that we had just departed Cherry Orchard.

11-01-2011, 12:45	#8
Kilocharlie Member Join Date: Oct 2006 Posts: 395	The trains in question dissappeared off the realtime well before they reached the trigger point south of Kildare except for the 0845 which originates in Kildare.

31-01-2011, 09:49	#9
Kilocharlie Member Join Date: Oct 2006 Posts: 395	This morning, just after the 0755 (0515 ex Westport) departed Kildare, the real-time display dropped the 0801 (0735 ex Portlaoise). A minute of two earlier the 0801 was shown at Monasterevin. A few mninutes later the 0801 reappeared. Realtime is a really useful service espeically on smartphone apps but it needs to be a bit more reliable. The next train being dropped can be disconcerting considering the next service is 45 mins later.

03-02-2011, 10:24	#11
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	Well whatever the IT people in IE did yesterday, the Heuston display now shows departures only, and from what I can see only timetabled timed, not actual times.

07-02-2011, 20:50	#13
Kilocharlie Member Join Date: Oct 2006 Posts: 395	Working better now - next train not dissappearing. Wonder if the problem with arrivals is to do with the 'Scheduled Arrival' time being missing from the RSS feeds???

21-02-2011, 14:30	#15
finnyus Member Join Date: Sep 2008 Location: Cork City/Midleton/Mallow Posts: 211	No InterCity/Commuter/Regional trains appearing for Cork, in the Mallow to Cork direction on the Realtime system.

03-03-2011, 16:08	#17
steemcb New to the board Join Date: Mar 2011 Posts: 2	Any word on why no intercity arrivals at Heuston are being display on the system? Has been this way for at least the last 2 weeks.

14-04-2011, 10:02	#18
steemcb New to the board Join Date: Mar 2011 Posts: 2	Any word on this? Still happening...

16-04-2011, 09:58	#19
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Try this http://www.irishrail.ie/realtime/Tra...blin%20Heuston __________________ Unhappy with new timetable - let us know

16-04-2011, 20:33	#20
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Give this a spin http://www.railusers.ie/passenger_info/live_info.php If a more iphone style app is required let me know __________________ Unhappy with new timetable - let us know

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