A Boardsie got clamped ...

sean · 11-12-2008, 17:35

Was just checking out boards and I read that a poster got clamped a Rush And Lusk station. Poster said he was charged €120 + €5 for using a credit card - Mark, at the AGM you said something about how if NCPS takes more from your account that you can get the CC company to refund the whole thing.

I'd like to know if that can be done for this poster. Could you (or someone else here) plz give some pointers to that guy, or explain the setup here so that someone else can relay some advice.

Original post is here.

Quote:

BTW, got clamped there yesterday so be aware! 120 plus 5 for paying by CC (the only way allowed on the automated phone payment).

Mark Gleeson · 11-12-2008, 18:02

Clamping fee is 125 so in that case no one was overcharged

plant43 · 11-12-2008, 19:13

The clamping charge is 120 euro according to the signs on display. Regarding the boards.ie user, if he was informed during the process that there was a 5 euro fee for cc transactions then he has no comeback

Thomas Ralph · 11-12-2008, 20:18

If, on the other hand, he was not informed of the charge, then he can request his bank to refund the sum paid. This is known as a chargeback.

grainne whale · 12-12-2008, 09:42

According to E U law, an (non private sector) agency cannot charge an administration fee for using a credit card. A friend of mine who was clamped at Maynooth pointed that out to NCPS and got all his money back.!!

igy · 12-12-2008, 10:01

What's the legal meaning of the word 'agency' though? Does it apply to private companies? I've seen plenty of places charge extra for credit card usage, a processing fee etc. Ryanair anyone?

Mark Gleeson · 12-12-2008, 10:05

Thats makes two reasons

1. Being charged an amount different to the fee. It its breech of the rules for retailer to charge a greater amount to the credit card

2. This new EU regulation, but don't see Ryanair having a problem charging the fees

Mark Hennessy · 12-12-2008, 10:28

Quote:

Originally Posted by grainne whale

According to E U law, an (non private sector) agency cannot charge an administration fee for using a credit card. A friend of mine who was clamped at Maynooth pointed that out to NCPS and got all his money back.!!

Nice info, thanks!

11-12-2008, 18:02	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Clamping fee is 125 so in that case no one was overcharged __________________ Unhappy with new timetable - let us know

12-12-2008, 09:42	#5
grainne whale Really Regular Poster Join Date: Oct 2006 Location: Celbridge Posts: 259	According to E U law, an (non private sector) agency cannot charge an administration fee for using a credit card. A friend of mine who was clamped at Maynooth pointed that out to NCPS and got all his money back.!! Last edited by grainne whale : 12-12-2008 at 09:44.

12-12-2008, 10:05	#7
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thats makes two reasons 1. Being charged an amount different to the fee. It its breech of the rules for retailer to charge a greater amount to the credit card 2. This new EU regulation, but don't see Ryanair having a problem charging the fees __________________ Unhappy with new timetable - let us know

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11-12-2008, 19:13	#3
plant43 Member Join Date: Sep 2007 Posts: 278	The clamping charge is 120 euro according to the signs on display. Regarding the boards.ie user, if he was informed during the process that there was a 5 euro fee for cc transactions then he has no comeback

11-12-2008, 20:18	#4
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	If, on the other hand, he was not informed of the charge, then he can request his bank to refund the sum paid. This is known as a chargeback.

12-12-2008, 10:01	#6
igy New to the board Join Date: Nov 2007 Location: Glas Naoin Posts: 8	What's the legal meaning of the word 'agency' though? Does it apply to private companies? I've seen plenty of places charge extra for credit card usage, a processing fee etc. Ryanair anyone?