Heuston Debacle 2nd November

RadarControl · 04-11-2007, 21:21

I have been travelling through Heuston every work day since March and it is getting worse and worse by the day. Friday was the last straw. I normally get the 18:05 to Portlaoise which departs from Platform 6. I arrived on Friday evening at around 17:40 to be greeted by one all encompassing queue for the Portlaoise train,Westport train and the Waterford train. This one queue then split into three closer to the gates.The back of the queue was spilling out on to drop of point. The Westport train which was suppose to leave at 17:45 didn't start boarding till at least 17:55.
The Portlaosie train didn't start boarding till 18:05 but what made the situation quite dangerous before was the number of people who arrived and tried to board the 18:05 thinking it had already boarded. Everytime somebody went through the door everybody would move closer to the door.Each time the person would be sent back by IE staff. Every couple of minutes there would be an annoucement train will board shortly.

KSW · 04-11-2007, 23:44

Hueston is always packed literally to the max, Thank God the Rosslare service departs Connolly. The situation at Hueston does sound crazy they sould have tighter security or Queuing measures.........

TheBoss · 05-11-2007, 10:24

Have you noticed how all staff seem to disappear from the main area in heuston when queues start appearing.

There should be some sort of order to lenghty queues instead of long lines of people weaving around the station and then others just waiting to run to the top of the line as soon as it moves.

Surely there is a health and safety issue ?

comcor · 05-11-2007, 11:37

It perplexes me why they don't allow people on the train once it is on the platform.

ACustomer · 05-11-2007, 12:11

Assuming a train has arrived on a passenger-carrying service and is not fresh in from the maintenance depot, it has to be cleaned and watered before passengers are let on. Having said that, they could speed up the process a little bit.

comcor · 05-11-2007, 14:01

I've sat on trains in the UK and The Netherlands where the cleaners have worked around passengers who have already boarded. If it can work there, there's no reason it can't work in Ireland.

04-11-2007, 21:21	#1
RadarControl Regular Poster Join Date: Nov 2007 Location: Kildare Posts: 55	Heuston Debacle 2nd November I have been travelling through Heuston every work day since March and it is getting worse and worse by the day. Friday was the last straw. I normally get the 18:05 to Portlaoise which departs from Platform 6. I arrived on Friday evening at around 17:40 to be greeted by one all encompassing queue for the Portlaoise train,Westport train and the Waterford train. This one queue then split into three closer to the gates.The back of the queue was spilling out on to drop of point. The Westport train which was suppose to leave at 17:45 didn't start boarding till at least 17:55. The Portlaosie train didn't start boarding till 18:05 but what made the situation quite dangerous before was the number of people who arrived and tried to board the 18:05 thinking it had already boarded. Everytime somebody went through the door everybody would move closer to the door.Each time the person would be sent back by IE staff. Every couple of minutes there would be an annoucement train will board shortly.

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04-11-2007, 23:44	#2
KSW Really Regular Poster Join Date: Mar 2007 Location: Rosslare Line Posts: 600	Hueston is always packed literally to the max, Thank God the Rosslare service departs Connolly. The situation at Hueston does sound crazy they sould have tighter security or Queuing measures.........

05-11-2007, 10:24	#3
TheBoss New to the board Join Date: Oct 2007 Posts: 15	Have you noticed how all staff seem to disappear from the main area in heuston when queues start appearing. There should be some sort of order to lenghty queues instead of long lines of people weaving around the station and then others just waiting to run to the top of the line as soon as it moves. Surely there is a health and safety issue ?

05-11-2007, 11:37	#4
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	It perplexes me why they don't allow people on the train once it is on the platform.

05-11-2007, 12:11	#5
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	Assuming a train has arrived on a passenger-carrying service and is not fresh in from the maintenance depot, it has to be cleaned and watered before passengers are let on. Having said that, they could speed up the process a little bit.

05-11-2007, 14:01	#6
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	I've sat on trains in the UK and The Netherlands where the cleaners have worked around passengers who have already boarded. If it can work there, there's no reason it can't work in Ireland.