Is CityGold still there?

[MrX]

I have had a few business people in Cork who were very upset about the lack of food service on the morning CityGold trains to Dublin and similar complaints from people coming the other way. They've stopped using Irish Rail as a result and are now flying instead.

Have Irish Rail abandoned CityGold service completely or is this just one of the many cases where they're completely incapable of providing a consistant level of service?

I really think dropping CityGold catering is a major issue, they'll lose a lot of business customers who have been using it for years and only use it because of the availability of a meal at your seat.

[MrX]

I was in 1st class (not city gold scheduled train) and there was a full bistro service!

It had a totally new menu, not too bad. Nice selection of starters and main courses and much more up-to-date and modern than the old CityGold menu which was like something out of a 1970s greasy spoon. It was quality stuff, but not everyone's into steak and chips or a mixed grill

It was an excellent and friendly service. A little pricy, €15 for a main course.

The only weird bit, the expense receipt / bill was written up in £ and p !!! Even though the bill was printed up as Rail Gourmet / RG (Ireland) Ltd.
Very weird! It's not like the euro change over was last week or something, we're using € an ¢ since 2002.

I sent RG Limited an email, as I had trouble claiming expenses on it due to our accountant being a bit pedantic !

[Mark Gleeson]

Evening trains since March are listed as 'Bistro Service' on the timetable board in Heuston

Citygold is still there from what I know, I know those delayed last week in Heuston ate well onboard

Providing a knowingly incorrect receipt must be some class of offence

[MrX]

Rail Gourmet are a British company, they do the service for most of the UK trains including Virgin and GNER, Midland mainline etc.

They also do the catering in Finland's railways, on the Eurostar, the Thalys and Belgian railways.

I assume they just sent over the same stationary without checking!!

Considering it's a €11.50 supplement for the 'bistro service' which had a decent menu, what exactly is the advantage of city gold?

The bistro service had full table service, selection of starters, main courses etc. Full bar.

The citygold supplement is much heavier than that.

[packetswitch]

Any of you good people know whether there is food on the 7pm Dublin to Cork?

[Mark Gleeson]

Originally Posted by packetswitch

Any of you good people know whether there is food on the 7pm Dublin to Cork?

Bistro service is on the 7pm