Seat reservation

Destructix · 24-10-2011, 03:29

Is it possible or allowed to abbreviate my name on the seat reservation. Instead of using my full name. Lets say i put my name down as Chris C. I don't feel comfortable people seeing my full name. Plus one time the whole coach had i3645.57fh something like that on all the displays and i had to get staff to get someone off my seat.

comcor · 24-10-2011, 05:31

So long as you have the ticket with your seat number on it, I doubt there's a problem. I've seen a few joke names up (Darth Vader seems to be a regular traveller on the service) and it hasn't caused issues. I suppose it depends what happens if there's someone in your seat.

Mark Gleeson · 25-10-2011, 11:54

You are required to use your correct name especially if a student/16-25 railcard is in use.

So there is no escaping your surname has to be there

hoopsheff · 26-10-2011, 11:58

gotta say the seat reservation thing drives me nuts- i usually get a train that serves commuter stops as well as intercity stops. I buy an annual ticket (for commuter). Why should I not be allowed to reserve a seat, whereas somebody on a once off journey can?

And most of the time IR are too lazy to load the seat reservations to the trains system...they just throw a 'reserved' sign on the seat

ACustomer · 26-10-2011, 12:09

hoopsheff: In many countries commuter and intercity services are separate and hence your problem would not arise. However you should remember that for a given journey you are going to pay much less than a one-off "intercity" customer, and so perhaps you might expect a lesser level of service in the form of seat resevation.

James Howard · 26-10-2011, 13:02

I think you do a reservation only booking if you feel you need to reserve a seat, but I think it ends up costing about 6 euro for the journey.

I don't think it is on to treat an annual ticket holder as a second class citizen just because they are paying less per journey. Yes, they pay less per journey but they contribute a lot more and a regular revenue stream to Irish Rail than somebody who buys a ticket once a fortnight. They should also cost less to service as they know where everything is so don't have to look for help from Irish Rail staff or buy tickets.

If you travel regularly with Aer Lingus, they give you all sorts of perks that the occasional user doesn't get. This is the norm for most businesses - reward the regular customers to persuade occasional customers to become more frequent users.

24-10-2011, 03:29	#1
Destructix Really Regular Poster Join Date: Aug 2011 Location: North Tipperary Posts: 258	Seat reservation Is it possible or allowed to abbreviate my name on the seat reservation. Instead of using my full name. Lets say i put my name down as Chris C. I don't feel comfortable people seeing my full name. Plus one time the whole coach had i3645.57fh something like that on all the displays and i had to get staff to get someone off my seat.

25-10-2011, 11:54	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	You are required to use your correct name especially if a student/16-25 railcard is in use. So there is no escaping your surname has to be there __________________ Unhappy with new timetable - let us know

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24-10-2011, 05:31	#2
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	So long as you have the ticket with your seat number on it, I doubt there's a problem. I've seen a few joke names up (Darth Vader seems to be a regular traveller on the service) and it hasn't caused issues. I suppose it depends what happens if there's someone in your seat.

26-10-2011, 11:58	#4
hoopsheff Regular Poster Join Date: Feb 2008 Posts: 90	gotta say the seat reservation thing drives me nuts- i usually get a train that serves commuter stops as well as intercity stops. I buy an annual ticket (for commuter). Why should I not be allowed to reserve a seat, whereas somebody on a once off journey can? And most of the time IR are too lazy to load the seat reservations to the trains system...they just throw a 'reserved' sign on the seat

26-10-2011, 12:09	#5
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	hoopsheff: In many countries commuter and intercity services are separate and hence your problem would not arise. However you should remember that for a given journey you are going to pay much less than a one-off "intercity" customer, and so perhaps you might expect a lesser level of service in the form of seat resevation.

26-10-2011, 13:02	#6
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	I think you do a reservation only booking if you feel you need to reserve a seat, but I think it ends up costing about 6 euro for the journey. I don't think it is on to treat an annual ticket holder as a second class citizen just because they are paying less per journey. Yes, they pay less per journey but they contribute a lot more and a regular revenue stream to Irish Rail than somebody who buys a ticket once a fortnight. They should also cost less to service as they know where everything is so don't have to look for help from Irish Rail staff or buy tickets. If you travel regularly with Aer Lingus, they give you all sorts of perks that the occasional user doesn't get. This is the norm for most businesses - reward the regular customers to persuade occasional customers to become more frequent users.