Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services > All stops to Thurles
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Unread 07-10-2014, 13:56   #1
laoisfan
Regular Poster
 
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
Default Why is the 06:00 Cork to Dublin running 10 minutes late?

Hi,

Just wondering can anyone explain why the 06:00 Cork to Dublin train is running consistently 10 minutes late each morning for the last 3 weeks?

This impacts on several other trains, in my case the 07:44 from Ballybrophy and the 08:10 from Portlaoise (I go to Park West).

The guys in the office at Ballybrophy & Portlaoise have been unable (or unwilling) to give an answer.

Leaves? Track works? Driver slept it out?

Anyone?

Thanks.

Last edited by laoisfan : 07-10-2014 at 13:58.
laoisfan is offline   Reply With Quote
Unread 07-10-2014, 14:10   #2
laoisfan
Regular Poster
 
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
Default

Irish Rail replied to my tweet with the following link.

Linky
laoisfan is offline   Reply With Quote
Unread 07-10-2014, 14:15   #3
berneyarms
Really Regular Poster
 
Join Date: Aug 2013
Posts: 602
Default

I'd say it's adhesion problems with the leaves. Same issue every year around this time of year unfortunately.

I don't really think you need to diminish your (legitimate) query with suggestions like "driver slept it out" - that's really a bit below the belt to be honest.

While we all may have gripes, I think that's taking things a bit too far.
berneyarms is offline   Reply With Quote
Unread 07-10-2014, 14:22   #4
laoisfan
Regular Poster
 
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
Default

@berneyarms

In the 3 weeks the 06:00 Cork-Dublin has been running late not a single staff member at Ballybrophy/Portlaoise was able to offer a reason why it was late. RPU staff were unable to offer a reason too. The RPU staff go in/out to the driver's cab a lot so you would think that the driver might know or just mention it in passing to them.

"diminish" seriously? my gripe, like other customers, is that I pay a lot of money over to Irish Rail each year and I would like a certain level of service (I can dream). Delays I can handle. Lack of information I can't handle. Inexcusable.
laoisfan is offline   Reply With Quote
Unread 07-10-2014, 14:57   #5
Jamie2k9
Really Really Regluar Poster
 
Join Date: Jun 2010
Posts: 2,146
Default

Traveled to Cork last week and there was no wheel slip or TSRs in place. Its an excuse which we put up with for 4 months.

Why cant they place one or two hundred more of those things on the rails or ever plaster the rail heads with the grit manually.

The invisible leaves that fall on Irish Railways are amazing!

Last edited by Jamie2k9 : 07-10-2014 at 15:01.
Jamie2k9 is offline   Reply With Quote
Unread 07-10-2014, 15:06   #6
laoisfan
Regular Poster
 
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
Default

Thanks Jamie2k9, I'm not buying the leaves on the track excuse...certainly not for 3 weeks straight!
laoisfan is offline   Reply With Quote
Unread 07-10-2014, 20:05   #7
berneyarms
Really Regular Poster
 
Join Date: Aug 2013
Posts: 602
Default

Quote:
Originally Posted by laoisfan View Post
@berneyarms

In the 3 weeks the 06:00 Cork-Dublin has been running late not a single staff member at Ballybrophy/Portlaoise was able to offer a reason why it was late. RPU staff were unable to offer a reason too. The RPU staff go in/out to the driver's cab a lot so you would think that the driver might know or just mention it in passing to them.

"diminish" seriously? my gripe, like other customers, is that I pay a lot of money over to Irish Rail each year and I would like a certain level of service (I can dream). Delays I can handle. Lack of information I can't handle. Inexcusable.
I'm not excusing a lack of information - that is just not good enough, and of course you are entitled to an explanation of why the train is running late. I think any delay should be explained. It is something IE are atrocious at.

And thinking about it, leaf fall would really only have impacted since the end of last week. So like you I'm kinda at a loss to explain it - you'd need to be on to them every day.

But let's be honest, including a comment such as "driver slept it out" is a bit insulting to staff. Do you really think that staff are going to turn up late for work on a regular basis? I understand (and agree with) your frustration, but I just think that comment's a bit uncalled for.

Last edited by berneyarms : 07-10-2014 at 20:23.
berneyarms is offline   Reply With Quote
Unread 07-10-2014, 20:37   #8
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

All the evidence shows the train leaves on time
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 07:59.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.