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#1 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() The long awaited pay as you go rail smartcard went public last night.
You can buy a smartcard from any TVM in the Dublin Short Hop Zone or online at http://www.irishrail.ie/smartcard The card costs 5 euro. Provided you have at least 1 cent credit the system will allow you to travel, so 4 euro of that 5 is actually usable credit Fares are charged at half the normal return fare for the journey undertaken You can top up online and review your history http://www.irishrail.ie/smartcard Smartcards for children, scholar fares as well as season tickets are coming and these will be personalised with a photo. Fancy features such as fare capping may come in due course, ensuring you get the cheapest fare for the journeys you have undertaken. Rail Users Ireland was involved in the user testing, so we have a full knowledge of how it all works. We have worked through several problems with Irish Rail so the user experience should be extremely good and the functionality is significantly more advanced than the luas smartcard. Over coming weeks watch out at city centre stations, can't say more.
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Unhappy with new timetable - let us know Last edited by Mark Gleeson : 27-04-2010 at 12:43. |
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#2 | ||
Member
Join Date: Dec 2005
Posts: 541
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#3 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() The IE card is miles ahead of the Luas, despite the fact both are physically identical.
Passengers will care since the features are all about ease of use. You can't top up online, you can't review transactions online and you can't do chargebacks on the Luas system, Irish Rail can. You can walk into any station with a ticket vending machine right now and buy a smartcard and choose the credit you want on the card. Despite using the exact same equipment the RPA never bothered to implement this for Luas, which is worrying if they are the brains behind ITS. The RPA of course have forced a reduction in functionality as they are making heavy work of the ITS project. We have received the full briefing which is a tad commercially sensitive, but the IE system can do a whole lot more and hopefully we will be seeing some extra features in the months ahead. You should be able to put a monthly ticket onto the card for instance. Port 8443 is actually a fairly common port to use, its not a permanent issue its being looked into right now. I can view the site through the firewall I'm behind which is strict.
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Unhappy with new timetable - let us know |
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#4 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() For reference if you already have registered for seat booking on IE's site, the same email and password will work the smartcard login page.
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Unhappy with new timetable - let us know |
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#5 |
Member
Join Date: Dec 2005
Posts: 11
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#6 |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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![]() There has been a semi-persistent "Online topup is unavailable." message on the Smartcard page over the last few weeks (it was cleared last week). Are you able to do any other Smartcard functions?
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#7 |
Membership Officer
Join Date: Dec 2005
Location: Maynooth
Posts: 1,116
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![]() IT related questions about the smartcard website spun off here:
http://www.railusers.ie/forum/showthread.php?t=12322 Please keep this thread for actual smartcard announcements and issues. |
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#8 |
Member
Join Date: Mar 2008
Posts: 30
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![]() Got my smartcard at Connolly this evening. Tagged on and tagged off no problems. I registered as soon as I got home and checked my history and it says my card number followed by (null). Then E-Purse Amount: €0.00 when I should have 6 euro credit and then 25/11/09 4:59 PM Customer Services Centre 391101 production at encoding machine. How long does it take before it will show the correct details and whats the null after my card no. for?
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#9 | ||||
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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For a business you could call them "Staff" or "Staff #567" or "Sales" or "Repairs" if they are shared between staff, but relevant to departments. For family you could have "Mum", "Dad", "Little Johnny", "Mary" and "Grandma" for when she vists (or "Visitor"). Quote:
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#10 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() If you registered the card by phone during the trial period in March/April you will need to change you password on the main irishrail site, in doing so both passwords will become the same.
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