Kent Station in Cork = Filthy Kip?

I have not been down there by train in a while so I am asking other people for confirmation. A client of mine was in Cork a few weeks back and went on the train from Dublin.

You should have hear him talk about the state of Kent station. He said the station building was basically squalor with litter everwhere and the toilets were the worst he had seen on public transport anywhere in Europe. Two French tourists he spoke to said the same and they were shocked by the conditions of the women's toilets in particular.

He also said that station staff were nowhere to be seen (it was a regualr friday) and that the rubbish bins in the station were overflowing and spilled on the ground in the main waiting area. That PA announcement were impossible to understand.

This guy is a pretty laid back and so I was amazed at how emotional he got talking about the state of Kent Station in Cork. As I said, I have not been there in a couple of years (and I recall it being a fairly tidy little station) and I was wondering if any Cork readers could confirm his impression of the place as it is now? Was he on the money or over the top?