No child fares available through ticket machine

782378 · 28-08-2012, 11:58

Last week I decided to get the train with the kids into the Tallship festival, As there was nobody on the ticket office I had to pay through the ticket machine.

There is no option to pay kids fares for the train, Is this correct?,

Are kids free on the train up to a certain age or do all kids including toddlers need to pay the adult fares?

There is no information available in the station and I ended up paying adult fares for the kids.

Mark Gleeson · 28-08-2012, 13:17

Child tickets are not available from the machines

The machines do offer a family ticket for 2 adults, 4 children

No legal obligation to pay adult fare for children if child option not available

Under 3 free in Dublin/Cork commuter area, under 5 on intercity

Colm Moore · 28-08-2012, 14:28

Another option is to get child Leap Cards. https://www.leapcard.ie/StagingPage....haseSt rategy

Note children 12-15 need a different card: https://www.leapcard.ie/_uploads/Chi...Form131011.pdf

Thomas Ralph · 30-08-2012, 20:10

Child fares are not offered from some ticket machines due to abuse of the facility by 16/17 year olds and some older again. They can be purchased at the booking office if open, or at the destination.

Mark Gleeson · 30-08-2012, 21:46

Quote:

Originally Posted by Thomas Ralph

Child fares are not offered from some ticket machines due to abuse of the facility by 16/17 year olds and some older again. They can be purchased at the booking office if open, or at the destination.

Its more like, Irish Rail revenue protection are not up to the job as if they were doing an effective job such abuse would be quickly stamped out. So instead of solving the problem, Irish Rail stopped selling child tickets at the machines.

James Howard · 31-08-2012, 18:36

This is a typically idiotic response from Irish Rail. Punish the majority of paying customers for the sins of a minority.

I presume you would be well within your rights to take children on the DART for free where there was nobody at ticket offices on either end and no inspector on the train.

Mark Gleeson · 31-08-2012, 18:58

Yes children go free in the above cases

28-08-2012, 11:58	#1
782378 New to the board Join Date: Oct 2009 Posts: 8	No child fares available through ticket machine Last week I decided to get the train with the kids into the Tallship festival, As there was nobody on the ticket office I had to pay through the ticket machine. There is no option to pay kids fares for the train, Is this correct?, Are kids free on the train up to a certain age or do all kids including toddlers need to pay the adult fares? There is no information available in the station and I ended up paying adult fares for the kids.

28-08-2012, 13:17	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Child tickets are not available from the machines The machines do offer a family ticket for 2 adults, 4 children No legal obligation to pay adult fare for children if child option not available Under 3 free in Dublin/Cork commuter area, under 5 on intercity __________________ Unhappy with new timetable - let us know

28-08-2012, 14:28	#3
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	Another option is to get child Leap Cards. https://www.leapcard.ie/StagingPage....haseSt rategy Note children 12-15 need a different card: https://www.leapcard.ie/_uploads/Chi...Form131011.pdf __________________

31-08-2012, 18:58	#7
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Yes children go free in the above cases __________________ Unhappy with new timetable - let us know

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30-08-2012, 20:10	#4
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	Child fares are not offered from some ticket machines due to abuse of the facility by 16/17 year olds and some older again. They can be purchased at the booking office if open, or at the destination.

31-08-2012, 18:36	#6
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	This is a typically idiotic response from Irish Rail. Punish the majority of paying customers for the sins of a minority. I presume you would be well within your rights to take children on the DART for free where there was nobody at ticket offices on either end and no inspector on the train.