Enterprise Customer Service strikes again

tigger1962 · 02-08-2007, 15:56

Just as I thought it was safe and IE were beginning to do things right... they do it again.. in order to try get the 16.50 enterprise to leave ontime (and it hasn't yet left) they allowed all the queues on at the same time... checked tickets but there were plenty of irate Northern ireland passengers.. and instead of waiting their turn... some skipped queues, pushed forward and of course gave out to the IE staff about their handling of the situation.. as of 16.54 the train still hasn't left and some of the passengers are giving out to translink staff now too!! oh the joys of multicompany transport!!!

tigger1962 · 02-08-2007, 16:02

after all the fun and games of getting on board the Enterprise... we have just been informed that the train is delayed due to a brake failure on the locomotive!.

02-08-2007, 15:56	#1
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	Enterprise Customer Service strikes again Just as I thought it was safe and IE were beginning to do things right... they do it again.. in order to try get the 16.50 enterprise to leave ontime (and it hasn't yet left) they allowed all the queues on at the same time... checked tickets but there were plenty of irate Northern ireland passengers.. and instead of waiting their turn... some skipped queues, pushed forward and of course gave out to the IE staff about their handling of the situation.. as of 16.54 the train still hasn't left and some of the passengers are giving out to translink staff now too!! oh the joys of multicompany transport!!!

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02-08-2007, 16:02	#2
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	after all the fun and games of getting on board the Enterprise... we have just been informed that the train is delayed due to a brake failure on the locomotive!.