Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Belfast
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 23-05-2007, 15:33   #1
tigger1962
Member
 
tigger1962's Avatar
 
Join Date: Jan 2007
Location: Kilcurry
Posts: 501
Angry 16.50 Dublin Belfast

Dundalk Passengers are being segregated out of the normal queues and treated as second hand citizens on this train even those they were made queue for boarding passes at xmas to board this train!. This according to customer services is going to be policy from now on as priority is given to all cross border passengers!
tigger1962 is offline   Reply With Quote
Unread 23-05-2007, 15:39   #2
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Default

If you had the time and wanted to make the effort, you could make a complaint to the EU as the govt( or Martin Cullen, the owner of the CIE) is treating citizens of one state differently to another...
Colm Donoghue is offline   Reply With Quote
Unread 23-05-2007, 15:49   #3
tigger1962
Member
 
tigger1962's Avatar
 
Join Date: Jan 2007
Location: Kilcurry
Posts: 501
Unhappy 16.50 Dublin Belfast

well I rang the local consitituency office of a sitting td in louth and customer services... I've been told via a message that someone from customer services let those who were in the segregated queue through as normal including those without passes, and infront of passengers crossing the border. Isn't is amazing that a foreign company can dictate who gets on their trains...

I was told by a costumer services person that it was the reason they got the new enterprise trains! They may have been new but the carriages are not looked after, toilets not working, air conditioning not working... and lately rarely on time. there was one day during the week the temperature in the carriage was 34C!! What a service and what a day to introduce a new policy!
tigger1962 is offline   Reply With Quote
Unread 23-05-2007, 17:45   #4
dowlingm
Really Really Regluar Poster
 
dowlingm's Avatar
 
Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371
Default

NIR and IE went halves on the Enterprise - which is a problem because there are Mk3s which could be directed onto Enterprise but it would require NIR to put up some money.

The real problem is that the Dublin-Dundalk line needs a quantum increase in commuter capacity while respecting terminus slot capacity (*cough* bilevels *cough* ) but instead commuters have to crowd into Intercity services because going from 4 to 6 to 8 DMUs is not staying sufficiently ahead of demand growth.
dowlingm is offline   Reply With Quote
Unread 24-05-2007, 10:13   #5
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

There is something very nasty going on in the background, Translink are up to something
Mark Gleeson is offline   Reply With Quote
Unread 24-05-2007, 12:10   #6
tigger1962
Member
 
tigger1962's Avatar
 
Join Date: Jan 2007
Location: Kilcurry
Posts: 501
Default 16.50 dublin-belfast

well someone from rte was in the queue yesterday working for liveline it seems. A few people were approached about appearing on that show in relation to this! One of the people I know got a phonecall this morning confirming their availability and said they would ring back when the slot was confirmed!
tigger1962 is offline   Reply With Quote
Unread 24-05-2007, 15:12   #7
CSL
Member
 
Join Date: Dec 2005
Posts: 378
Default

remove the Enterprise stops at Drogheda and Dundalk, first stop Newry. Put a Cravens set on for all stops from Balbriggan-Dundalk [ leaving 5 minutes later ]
Solves the issue.

[ ducks for cover ]
CSL is offline   Reply With Quote
Unread 24-05-2007, 16:11   #8
StephenM
Regular Poster
 
StephenM's Avatar
 
Join Date: Nov 2006
Location: Back using the car due poor service
Posts: 135
Default

Is it possible to operate 12 Car 2900's? If they can get more in!

Are there any plans to increase the commuter fleet appart from the 22k's for long distance commuter runs? Do they have any more standard commuter DMU's on order.
StephenM is offline   Reply With Quote
Unread 25-05-2007, 10:32   #9
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Quote:
Originally Posted by StephenM View Post
Is it possible to operate 12 Car 2900's? If they can get more in!
Yes but only to rescue a broken one, slight issue is no platform between Dublin and Belfast is long enough

Quote:
Originally Posted by StephenM View Post
Are there any plans to increase the commuter fleet appart from the 22k's for long distance commuter runs? Do they have any more standard commuter DMU's on order.
No plans, none on order.

Little investigation reveals Translink are running a promotion £15 return valid on the 16:50 which is clearly not acceptable. Offer ends May 31st
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 20:04.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.