Amending Reservation

Commuter101 · 22-10-2013, 15:25

Hi, am hoping someone here can help me - so I can avoid having to contact IR !

I booked a return journey from Dublin to Cork this weekend and I've printed my ticket.
I now want to change my return journey, coming back on Sunday instead of Monday.
Can this be easily done? Can I just show up at Kent station on Sunday and use my ticket?
Or do I need to book and pay for Sunday's journey, foregoing Monday's?
Or can I go to a ticket booth & swap?

Many thanks

Mark Gleeson · 22-10-2013, 15:28

Not much you can do.

You can cancel the whole booking, and rebook again thats the only way currently.

Call the call centre number to see what can be done

If you wished to use a different train on the same day then its pay 10 euro at the booking office unless it was a full fare ticket anyway and which point its free

The new solves everything booking system out to tender will allow changes whenever it arrives

Commuter101 · 23-10-2013, 08:38

Great, thanks for your reply Mark

Thomas Ralph · 25-10-2013, 09:13

The old booking would need to be refunded at a 20% fee and the whole shebang rebooked.

22-10-2013, 15:25	#1
Commuter101 New to the board Join Date: Apr 2010 Posts: 22	Amending Reservation Hi, am hoping someone here can help me - so I can avoid having to contact IR ! I booked a return journey from Dublin to Cork this weekend and I've printed my ticket. I now want to change my return journey, coming back on Sunday instead of Monday. Can this be easily done? Can I just show up at Kent station on Sunday and use my ticket? Or do I need to book and pay for Sunday's journey, foregoing Monday's? Or can I go to a ticket booth & swap? Many thanks

22-10-2013, 15:28	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Not much you can do. You can cancel the whole booking, and rebook again thats the only way currently. Call the call centre number to see what can be done If you wished to use a different train on the same day then its pay 10 euro at the booking office unless it was a full fare ticket anyway and which point its free The new solves everything booking system out to tender will allow changes whenever it arrives __________________ Unhappy with new timetable - let us know

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23-10-2013, 08:38	#3
Commuter101 New to the board Join Date: Apr 2010 Posts: 22	Great, thanks for your reply Mark

25-10-2013, 09:13	#4
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	The old booking would need to be refunded at a 20% fee and the whole shebang rebooked.