August Bank Holiday Weekend

sublimity · 02-08-2012, 16:39

Just had a look at the IR website and theres a lot of trains sold out already.

ALL trains to and from Rosslare are sold out on Monday!!! There will be a lot of angry people.

If only some trains were longer.....

ACustomer · 02-08-2012, 16:47

They used to provide extra/relief trains on the Rosslare route at Bank Holiday weekends. While they can't provide 6-car 22k trains, they could run one or two extra trains: the line is not exactly at full capacity on a Bank Holiday and there are loads of 3-car 22k sets now.

Mark Gleeson · 02-08-2012, 17:37

Rosslare trains are not sold out as there are no bookings being taken due inability to confirm 22k availability on specific services at this time.

James Howard · 02-08-2012, 19:00

Somebody for Irish Rail should go on a customer service course. How difficult would it be show the "not bookable" status on these trains?

Irish people are used to this sort of vagueness and uncertainty but they must be losing tourism trade when people try to book a train before they travel to Ireland, assume it is booked out and book a bus instead.

It is like this with everything at Irish Rail - little details not picked up on. Things like their endless inability to make the gents toilet at Connolly work properly, make the audible announcements work, make WiFi work, keep trains clean, have booking offices open their posted hours - the list goes on.

Inniskeen · 02-08-2012, 20:50

Quote:

Originally Posted by Mark Gleeson

Rosslare trains are not sold out as there are no bookings being taken due inability to confirm 22k availability on specific services at this time.

1340 Limerick today shown as sold out - hardly encourages business !

ACustomer · 02-08-2012, 21:09

Well, the 1340 Limerick to-day was scheduled to go via Nenagh due to line closure at Oola. It means that you get to Limerick after the bus connection from the 1400 Cork at Limerick Junction. Maybe it's a plot to make sure numbers are kept low on the Nenagh line (not that they have to do much more to ensure that....)

Thomas J Stamp · 03-08-2012, 09:33

Quote:

Originally Posted by Inniskeen

1340 Limerick today shown as sold out - hardly encourages business !

booked out with only 20-30 souls on board???

i assume that if it is not possible to reserve a seat on the train it just shows as booked out, bonkers stuff.

Inniskeen · 03-08-2012, 09:42

Quote:

Originally Posted by Thomas J Stamp

booked out with only 20-30 souls on board???

i assume that if it is not possible to reserve a seat on the train it just shows as booked out, bonkers stuff.

How do you buy a ticket online on a train that is booked out, even if it clearly isn't ?

02-08-2012, 16:39	#1
sublimity Really Regular Poster Join Date: Jan 2008 Location: Dublin Posts: 309	August Bank Holiday Weekend Just had a look at the IR website and theres a lot of trains sold out already. ALL trains to and from Rosslare are sold out on Monday!!! There will be a lot of angry people. If only some trains were longer.....

02-08-2012, 17:37	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Rosslare trains are not sold out as there are no bookings being taken due inability to confirm 22k availability on specific services at this time. __________________ Unhappy with new timetable - let us know

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02-08-2012, 16:47	#2
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	They used to provide extra/relief trains on the Rosslare route at Bank Holiday weekends. While they can't provide 6-car 22k trains, they could run one or two extra trains: the line is not exactly at full capacity on a Bank Holiday and there are loads of 3-car 22k sets now.

02-08-2012, 19:00	#4
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	Somebody for Irish Rail should go on a customer service course. How difficult would it be show the "not bookable" status on these trains? Irish people are used to this sort of vagueness and uncertainty but they must be losing tourism trade when people try to book a train before they travel to Ireland, assume it is booked out and book a bus instead. It is like this with everything at Irish Rail - little details not picked up on. Things like their endless inability to make the gents toilet at Connolly work properly, make the audible announcements work, make WiFi work, keep trains clean, have booking offices open their posted hours - the list goes on.

02-08-2012, 21:09	#6
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	Well, the 1340 Limerick to-day was scheduled to go via Nenagh due to line closure at Oola. It means that you get to Limerick after the bus connection from the 1400 Cork at Limerick Junction. Maybe it's a plot to make sure numbers are kept low on the Nenagh line (not that they have to do much more to ensure that....)