Telling you would be admitting to the world there is a problem and Irish Rail management do not like admitting how bad the service really is.
Its either a lack of drivers or a lack of serviceable trains.
You can only claim compensation if you where an hour late at destination. There is a grey area if you had a seat reservation on the train which was substituted by bus, you have a case under the charter but it depends on who you deal with in IE as to whether you see a refund or not.
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