All's well that ends well.
It seems to depend on who you talk to. It must have been escalated because I got a call back somebody effective who was able to sort it all out for me and refund the walk-up monthly I bought with my credit card.
So bad marks to whoever I talked to first and top grade to the guy who figured out to bend the rules to help out a customer. In the end I'm somebody who has been paid of 30 grand to Irish Rail over the last 10 years and it is positive that they are looking after the high-value customers.
The pay-roll cut-off shouldn't be an issue for an annual renewal as it would have all been set up already and in any case that isn't really anything to do with Taxsaver or Irish Rail.
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