as was mentioned earlier there is a hotline (ive looked for it, cant find it)
now, this is quite old but it seems that you may as well be ringing tony fenton on the hotline after 5.30
http://www.tommybroughan.com/disappo...otline-number/
search on IR website =
http://www.irishrail.ie/search?searc...cial+behaviour
there is an EMERGENCY number (they don't define emergency)