Have to say I wasn't paying attention to the emails enough to spot there is a heavy bias as to female vs male. Not enough data to suggest anything
However the emails we get a nearly always clear and detailed, yes I didn't have a ticket but I was treated poorly, shouted at and not given a fair hearing.
As Tom says can't say much more as several who have been in contact with us have indicated that they were planning to go the legal avenue with IE
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