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Unread 12-11-2011, 12:55   #7
Emertoff
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Join Date: Nov 2011
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Quote:
Originally Posted by Colm Moore View Post
It might be useful to have staff present on a Monday morning to sell weekly/monthly tickets only.
They do usually put on extra staff from what I see, but there isn't any consistency with policy. On some occasions they will clear a queue of 10 people to get the train moving, on other occasions the staff stand there and wait. There is a vending machine on either side of the footbridge, but for some reason the vast majority of those buying tickets will only use the one on the platform from which the train leaves. Monday morning is for sure the biggest bottleneck, there is a large student population getting the train and quite a lot of school kids as well. Judging by the amount of people looking at their watches at 7:45 and tut-tutting, there are a lot of people annoyed,and people having to make a dash to get to where they are going by the time we get to Kent.
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