View Single Post
Unread 24-11-2011, 18:00   #100
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

There is a full website which will allow top up (collect Luas, Irish Rai, or a specific private operator), transaction history and will allow current interim smart cards to transfer to the new system.

It will do product, monthly tickets etc. in the future.

The website actually has been finished for some time.

There is also a new fully staffed call centre in place to deal with customer queries and that is currently live after several weeks of training.

Luas ticket machines have supported top up and transaction history for several months, Irish Rail will as well. Top up will be available at 400 odd locations when fully rolled out. The readers are appearing in shops currently, should be all Payzone outlets in Dublin

The following retailers are confirmed as working top up locations.

Station House Dundrum Luas Stop
Reynolds Abbey St
SU Shop Trinity College
Londis St Stephen's Green
Easons Heuston Station (the newsagent outlet)
Spar Tallaght Cross
Stanleys Abbey St
Centra Ranelagh
Mace South Circular Road (James/Rialto)

Last edited by Mark Gleeson : 26-11-2011 at 01:29.
Mark Gleeson is offline   Reply With Quote