Last night be all accounts was a total mess
What went wrong was IE failed to implement effective pilot working.
Firstly it was clear that it would have been prudent to kill one or two services, e.g. 17:07 and 18:40 ex Connolly to free some space
Secondly given the track layout in Balbriggan and single line working. IE should have operated several trains into Dublin in the afternoon and then suspend everything Dublin bound south of Ballbriggan for the evening rush. That would have allowed northbound to operate on normal signaling and therefore much faster, they persisted in trying to get Enterprise through causing the chaos
Translink are exceptionally decent to deal with. They have an excellent attitude and really seem to care. These guys know how to plan, had 25 odd years of security alerts and so on, so they well practiced and effective in crisis
Everyone last night is entitled to a full refund, fill in the form
http://www.irishrail.ie/images/pdfs/...unt%20Form.pdf