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Unread 11-01-2008, 09:22   #6
Mark Gleeson
Technical Officer
 
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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The usual IE can't be arsed approach

1. There is no reason what so ever that a full service cannot be operated between Laytown Drogheda and Dundalk or even as far as Balbriggan, people do commute to other places

2. The incident took place last night and effected the 22:22 ex Pearse and the 23:20 ex Connolly, no notice appeared on the IE site until this morning

3. As usual IE don't say you are entitled to a refund. Its a derailment of a train almost certainly IE are at fault somewhere. Anyone with a weekly, monthly or annual ticket is entitled to claim compensation. So face value annual divided by 424 is what you are due per journey while the line remains closed.

On Enterprise just about everyone traveling on ticket purchased before the notification of the derailment, i.e pre bookings or people using the return portion of a ticket are entitled to a refund since the bus transfer is going to lead to delays, 25% refunds apply on all enterprise services once 30 minutes late
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