Cross-border refunds
I have just received a refund from Irish Rail relating to an absolutely miserable journey I had on the Enterprise service on January 16.
Basically, my service to Belfast was delayed by 70 minutes due to a signalling failure while my return was delayed by 80 minutes after the locomotive decided to pack up.
My question relates primarily to the calculation of the refund. How much should I receive? The travel vouchers I have obtained from Irish Rail only total less than 27% of my original return fare. That doesn't seem right. Anyone know what it should be?
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